Penske Chevrolet Of Cerritos

Chris Sanchez was very helpful from the beginning till the end. I had a great experience buying my brand new 2012 camaro! Thank You so much Chris for everything! the end. I had a great experience buying my brand new 2012 camaro! Thank You so much Chris for everything! More

He gave me complete comfortability being in his hands and all he did to give me what was best for my needs. Felt he went over and beyond with his upper management so that I can be a happy customer. I would d all he did to give me what was best for my needs. Felt he went over and beyond with his upper management so that I can be a happy customer. I would definitely recommend him to family and friends . I really appreciated him the most at, that he wasn't pushy or making me feel pressured at getting a car I was not ultimately happy with. I appreciate his humbleness and patient yet with always with a smile on his face. I am very grateful I was given the blessing of having him as my salesman. More

Thank you Mike Ordaz for the awesome experience of buying my first car. Mr. Ordaz was so helpful and knowledgeable! While at the dealership I was treated like a king. I would definitely refer anyone looking my first car. Mr. Ordaz was so helpful and knowledgeable! While at the dealership I was treated like a king. I would definitely refer anyone looking for a Chevrolet to Mike Ordaz. Thank you again and I LOVE MY CAMARO! More

I had a pleasant experience when I purchased the car but getting any service afterwards has been a nightmare. I have called numerous times for a refund for a service I never received and after speaking with getting any service afterwards has been a nightmare. I have called numerous times for a refund for a service I never received and after speaking with several employees no one has ever called me back to resolve the issue. In addition, they promised me some mats and other accessories and they were never delivered to me even though I called twice to follow up.I have hesitated to drive there in person because I live quite a bit away and encountering the same terrible disregard in person after driving 50 miles might cause me to lose my calm demeanor. It is unfortunate when an organization will treat you great to get your business but disregards you once they have your money. I am very disappointed that the service has been so lackluster. More

Mike got the deal done period. I went to look at the Chevy Sonic because I was in the market for a new car that was sporty, great on gas mileage, had a good look to it, could carry a decent amount of ca Chevy Sonic because I was in the market for a new car that was sporty, great on gas mileage, had a good look to it, could carry a decent amount of cargo and wasn't gutless when you stepped on the gas pedal. I have to tell you that when I went to Ford they didn't want me to drive the Focus 5 door hatchback, same thing when I went to Hyundai. Both of the sales people at those dealerships said the same thing. The cars were gutless and I should wait until the turbo model came out. I asked to test drive the Sonic and Mike went and got the key and that was that, I was pretty much sold on the car. I have to say my experience has been outstanding from start to finish. I activated my On-Star and completely love the service! Everything about the car is just fantastic, I love to drive once again! Thanks Mike and thanks to everyone at Penske for making this a very positive experience. More

Great price on a new 2012 Camaro. Chris was very pleasant and was with us until 11pm finishing the paperwork as we got there late to buy the car. Found it online and set up everything over the phon pleasant and was with us until 11pm finishing the paperwork as we got there late to buy the car. Found it online and set up everything over the phone and through email. No hassle sale. More

I purchased a new 2012 Equinox LS from Chris Sanchez. I had everything pre-arranged and negotiated prior to ever setting foot in the dealership. I did a lot of work researching and getting the best price had everything pre-arranged and negotiated prior to ever setting foot in the dealership. I did a lot of work researching and getting the best price I felt I could get. This dealership didn't give me the "when can you come in" line, they just told me "yes, we can sell you a car on our lot for that price". They gave me the quote in writing that I requested, other dealerships lost my business because they would not do this. They also got me an even better APR than I negotiated from my bank. Great, done deal, I made an appointment, and purchased the car. The only down side was even though I thought everything was a done deal, it still took 3 hours. Chris Sanchez and Cathy Sommerville were both professional and pleasant to deal with. More

this was my first experience with Penske Chevrolet, and my parents and I were extremely pleased with the experience. When Mike approached us he already had a smile as he offered his service. Mike was very my parents and I were extremely pleased with the experience. When Mike approached us he already had a smile as he offered his service. Mike was very friendly and courteous at all times. Mike offered to show us a variety of vehicles, he never hesited to go that extra effort to show us a variety of Suburbans. Mike was kind enough to tell us about different deals that Penske was offering. Mike was very patient and respectful at all times, I was extremely pleased with his service at all times. Once I was sure of the truck that I wanted to buy Mike took the time to show me all the features in the truck. All my questions were answered in a very educated manner. I would truly recommend Penske and most of all Mike Ordaz to all family and friends. More

I went in for service work and ended up buying the car of my dreams thanks to Mike Ordaz. He was professional and courteous and helped me with all my car buying needs. He showed me all the features the new 2 my dreams thanks to Mike Ordaz. He was professional and courteous and helped me with all my car buying needs. He showed me all the features the new 2012 RS Camaro had and how I could drive away with no money down. My friend has the RS Camaro and I like the features on his so I went ahead and got me one because you only live once. I will be back to Penske Chevrolet for all of my service and car buying needs, thanks Mike! You're the best! More

The salesman that assisted us was Mike Ordaz and he was awesome! I get really annoyed with pushy salesman who don't listen to you. Mike was none of that! He was helpful and answered all our questions. He l awesome! I get really annoyed with pushy salesman who don't listen to you. Mike was none of that! He was helpful and answered all our questions. He listed to what we were looking for and found us a great vehicle to meet our needs. With the help of Mike O. we got a fabulous deal ... Thanks Mike :) I would definately recommend him to anyone buying a vehicle!!! More