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Penske Chevrolet Of Cerritos

Cerritos, CA

4.4
1,618 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,618 reviews

September 25, 2024

Penske Chevrolet of Cerritos provided us with great customer service. I will recommend them to my friends and family. More

by MJCGARCIAS5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for recommending Penske Chevrolet of Cerritos. We wish you well.

September 24, 2024

Sent email by Chevrolet for complimentary software update to use Tesla chargers. Told by sales staff software update isn’t free and would require purchasing the adapter to get update. Agreed to purchase adap More

by HUY_VO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can provide later if listed on service receipt
Sep 25, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and would like the opportunity to discuss a software update for your Chevrolet and the level of customer care that you received from our Service Team. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 24, 2024

Great customer service. Went in right when they opened and they attended us right away m. Walked out with great deal and vehicle More

by BESSYEHONEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen
Sep 25, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for the positive feedback! It's great to hear you got a good deal and left satisfied with your vehicle. Wishing you many happy miles from Penske Chevrolet of Cerritos.

September 23, 2024

Had a great experience at cerritos location. Really worked with us in regards to our budget. Highly recommend More

by mysweet41
Recommend Dealer
Yes
Employees Worked With
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex from GMC who unfortunately was off.
Sep 23, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for recommending Penske Chevrolet of Cerritos. We’re glad our team could work with your budget and make it a great experience. Stay safe and take care!

September 23, 2024

Service was excellent Jorge Orozco was doing nice job he answer all my cuestións, next time if I planing to buy another car I want ask for Jorge Orozco. More

by JULIOSOTELO911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Penske Chevrolet Of Cerritos responded

Glad to hear you appreciated our team's service at Penske Chevrolet of Cerritos. We look forward to assisting you again. Take care.

September 21, 2024

Adrian was extremely helpful and communicated promptly. The parts ordered came in very fast and my car was repaired the same day. My only disappointment was the cost to replace the battery. Thanks Adrian! More

by JCBENNETTELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Adrian
Sep 23, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for sharing your experience. We're pleased to hear Adrian provided prompt communication and quick repairs at Penske Chevrolet of Cerritos. Please reach out if you'd like to discuss the battery cost further.

September 20, 2024

Hi recommend dealership, Friendly and professional doing Business. I have a good experience with them More

by MHDHAM5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Tabbah
Sep 23, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, We are glad to learn about the friendly and professional experience you've had here at Penske Chevrolet of Cerritos. However, I would like to learn more about the 3-star rating we have received. Please reach outto me directly so we may discuss this in greater detail. Sincerely, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 19, 2024

I worked with Nick, he is very helpful and nice person. He helped me to get the better deal. More

by PATAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for the 5-star review. We're pleased that our team was able to assist with a better deal. Wishing you well, from Penske Chevrolet of Cerritos.

September 19, 2024

Service: Communication was very strained, no return calls, process took 30 days longer than it should have. Shania Barnes was our contact person. More

by bill@norwalkautoauction.com
Purchase Time
Recommend Dealer
No
Employees Worked With
Shania Barnes
Sep 21, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you to address your feedback regarding the level of communication you received from our Service Team. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 19, 2024

I was the first customer to arrive at Penske for my 7:00 am appointment. I was greeted by Adrian Martinez with a warm welcome. Adrian impressed me with all the answers to my questions. Very friendly and pro More

by ANGELA.FDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only dealt with Adrian Martinez
Sep 21, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience at Penske Chevrolet of Cerritos. We're pleased to hear that our team provided professional and friendly service. We appreciate your trust in us.

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