Penske Chevrolet Of Cerritos

Great Faith Fujita was very nice and helpful. She offered me water and coffee. She was attentive to the car service. My service was complimentary with my ne Faith Fujita was very nice and helpful. She offered me water and coffee. She was attentive to the car service. My service was complimentary with my new car but she still took time to assist me as if I was a paying customer. Thanks More

Chevy Traverse We were treated with friendliness and respect. Our sales rep Scott Hall was very helpful, attentive and informative. He answered all of our question We were treated with friendliness and respect. Our sales rep Scott Hall was very helpful, attentive and informative. He answered all of our questions and was very helpful in the process of leasing our Traverse. More

Penske Chevrolet Cerritos - Review of routine maintenance Took my car in for a recall notice and oil change. Everything took care of quickly and professionally, especially the rep that assisted me, Faith Fuj Took my car in for a recall notice and oil change. Everything took care of quickly and professionally, especially the rep that assisted me, Faith Fujita. Great work, keep it up! Christian Hammerl More

New Car Purchase Was in the market to purchase a large SUV for our growing family. Dropped into two dealerships with Penske Chevy being the latter and was truly please Was in the market to purchase a large SUV for our growing family. Dropped into two dealerships with Penske Chevy being the latter and was truly pleased with the level of professionalism and service. Our experience wasn't just corporate and cold "professional"; it was genuine. Like a welcoming family helping with any concern and question. We had a ton of laughs and overall great time. Almost like I wasn't buying a car and just dropped in to chat. 3-4 hours passed and we didn't even know it. Keep up the great work Penske Chevy! More

Maintenance of my 2010 Chevy Equinox I had reached the 90,000 mile mark on my vehicle and took it in for the recommended maintenance. Faith Fujita was my service agent. She was very nice I had reached the 90,000 mile mark on my vehicle and took it in for the recommended maintenance. Faith Fujita was my service agent. She was very nice to work with. I have been going to Penske Chevy since I had a bad experience at another dealership with the same vehicle a few years ago. During this visit the power to the facility went out after I left my car for service. Faith immediately contacted me to advise of the situation and I had them keep my car and perform the repairs as soon as the power was put back in service. The next morning Faith contacted me and advised that my car would be ready that day and provided me with a list of the mechanics findings on the car. I choose to have all the suggested work done and I picked up the car later that day. I would recommend the team at Penske to do work on your car as they are very prompt and keep you informed on the status at all times. Submitted by Peter Soriano, Chevy owner. More

Best Customer Service Ever I've purchased a few cars in my time and the customer service I received here was by far the best. No hassle and no wasted time. I've purchased a few cars in my time and the customer service I received here was by far the best. No hassle and no wasted time. More

No hassle, lots of help! I traded in my 2012 Camaro that I had previously bought from Penske Chevrolet to use as a down payment on a 2015 Chevy Silverado 2500HD 4x4 truck. Ms. I traded in my 2012 Camaro that I had previously bought from Penske Chevrolet to use as a down payment on a 2015 Chevy Silverado 2500HD 4x4 truck. Ms. Sneed went above and beyond to help me find the very truck to suit my needs, and coordinated the trade-in of my car. The day was a long one, but it was stress-free with zero hassle. I would recommend Penske to my family and friends, and have no doubt I am a customer for life! More

Excelent Service Happy Customer I went to you guys after i visited another chevy dealer. First off the staff was very friendly and helpful. to start off the prices were super great t I went to you guys after i visited another chevy dealer. First off the staff was very friendly and helpful. to start off the prices were super great that why i decided to to stay look for a car, keeping in mind that i had only went to go see the cars. I was happy when i found something that I liked and was within my price range. I waked out of there with my 2015 Malibu. i was happy knowing i had made a great choice and with Fernando Hernandez's help i was found what i was looking for. More

Incompetent I was told after 7 days of my truck being in their shop that the noise I heard was standard wear and tear, my truck broke down two days later with bro I was told after 7 days of my truck being in their shop that the noise I heard was standard wear and tear, my truck broke down two days later with broken leaf springs, needless to say this dealership is now under investigation by General Motors for negligence and safety. Oh did I mention it's a 2014 Silverado with 9k miles "standard wear a tear" good luck with that see you court More

Great service We were treated with great service in searching for a vehicle. The salesman and other staff were very attentive.They made sure we were completely sati We were treated with great service in searching for a vehicle. The salesman and other staff were very attentive.They made sure we were completely satisfied. More