Penske Chevrolet Of Cerritos

Had to wait for longer than 30 to get back my car although I was told it was ready! Had to chase around the rep to check if she had gotten my car delivered to the driveway however chisme was better although I was told it was ready! Had to chase around the rep to check if she had gotten my car delivered to the driveway however chisme was better she was talking to her coworkers instead of having my vehicle ready to go, then she realized I was waiting too long so she rushed to get the paperwork done. Very unprofessional! This is the second time I come here and the treatment has been very poor. Aside from making me wait, high prices, I get the rudest customer service. I am NOT a happy customer. My time is VALUABLE. More

I always bring my car here for service. It's always a good experience, regardless of the good or bad news I get regarding my car. I always work with Shania Barnes. Nothing against the other It's always a good experience, regardless of the good or bad news I get regarding my car. I always work with Shania Barnes. Nothing against the other reps. Shania was the first rep I ever worked with and she is very good at what she does. More

Terrible customer service. Our service rep was dreadful. Rude and tried to be the mechanic. Our service rep was dreadful. Rude and tried to be the mechanic. More

At least 5 people greeted me when I arrived on the lot with my car for service. Waiting time took less time then 2 hrs to fix door handle. Happy with everyone, and thank you Shania. with my car for service. Waiting time took less time then 2 hrs to fix door handle. Happy with everyone, and thank you Shania. More

I made my appt and received service the same day. The service was fast and my service rep was courteous. The service was fast and my service rep was courteous. More

I had a fantastic experience working with Robert Bauer at Penske Chevrolet of Cerritos. He was incredibly professional and responsive to all of our needs. Robert’s attention to detail and commitment to custo Penske Chevrolet of Cerritos. He was incredibly professional and responsive to all of our needs. Robert’s attention to detail and commitment to customer satisfaction truly set him apart. I highly recommend him for anyone looking for top-notch service! More

I recently purchased a Hyundai Sonata, and my experience at the dealership was fantastic. Leah Sneed was extremely helpful throughout the entire process. She answered all of my questions, was very attentive at the dealership was fantastic. Leah Sneed was extremely helpful throughout the entire process. She answered all of my questions, was very attentive to my needs, and made sure I felt comfortable with my purchase. Leah’s professionalism and dedication made the car-buying experience smooth and stress-free. I highly recommend working with her if you’re in the market for a new car! More

Very easy to schedule with the service center. There was a small hiccup when getting my truck serviced, but Adrian made sure he got the problem fixed right away and also threw in a free car wash f There was a small hiccup when getting my truck serviced, but Adrian made sure he got the problem fixed right away and also threw in a free car wash for having to wait a little longer than expected. More

Customer service was outstanding. Everyone was courteous and professional thank you! It’s very much appreciated Everyone was courteous and professional thank you! It’s very much appreciated More

Smooth easy process. I loved that they didn’t try to convince me to get or leave with something that I did not want. I loved that they didn’t try to convince me to get or leave with something that I did not want. More