Penske Chevrolet Of Cerritos

So satisfied with Bussey Ellis There are not enough stars to rate how awesome Bussey Ellis is. He took such good care of me on my first transaction, I came back for more in a 2nd pu There are not enough stars to rate how awesome Bussey Ellis is. He took such good care of me on my first transaction, I came back for more in a 2nd purchase. He listened to what I wanted and made sure I got it. More

Purchase of Chevy 1500 LT My daughter and I had been to three other dealerships before going to Cerritos. Shazette Sneed introduced herself and we discussed what we were looki My daughter and I had been to three other dealerships before going to Cerritos. Shazette Sneed introduced herself and we discussed what we were looking for. As the model vehicle can range in price based on options we were somewhat overwhelmed by it all. Shazette (we know her as Leah) literally spent a couple of hours with us showing and explaining all the different features, options etc. In the end we decided on purchasing the vehicle in the showroom. Leah was extremely helpful, thoughtful, knowledgeable and most important, patient with us. Penske Cerritos has a an excellent employee in Leah! Michael and Jessica More

Purchase first car Grate customer service and really friendly people plan to purchase my next car at Penske Chevrolet of Cerritos. Oracio made sure I was happy with my P Grate customer service and really friendly people plan to purchase my next car at Penske Chevrolet of Cerritos. Oracio made sure I was happy with my Purchase and my payment More

Awesome Carlos Olivares listened to my problem and understood it perfectly. Carlos actually got off his chair, found me and explained in detail what was do Carlos Olivares listened to my problem and understood it perfectly. Carlos actually got off his chair, found me and explained in detail what was done. That is a rare quality today. Keep it up Carlos. More

Great experience with servicing my vehicle My experience at Penske was great . The service was in a timely manner Stephen Serrano was awesome checking me in. The price was great for the service My experience at Penske was great . The service was in a timely manner Stephen Serrano was awesome checking me in. The price was great for the service that was provided. More

Since 1999 David Canche was very helpful when I brought my dead van in for a battery check. I asked him to research for me some information on the recent past h David Canche was very helpful when I brought my dead van in for a battery check. I asked him to research for me some information on the recent past history of that vehicle in their shop, and he was able to quickly provide me with the answers. We have used this dealership since we moved into the area in 1999 and they have never disappointed us. I also used them to trade in one older van for my newer one. The only things we don't do there are car washes and tires. As you see, we like them a lot. More

Excellent Every time I go in to get my car service I always get excellent service Carlos Ontivares was no different h was awesome from the beginning. Before I l Every time I go in to get my car service I always get excellent service Carlos Ontivares was no different h was awesome from the beginning. Before I left he had already text me to thank me for bringing my car in. I received an email and a text that my car was ready for pickup, send me a link to pay online. When I got to the dealer to pick up my car, it was already for me just to walk in, pick up my keys and drive away! I call that excellent service!!! More

Great Every time I get my service done is always a great and easy experience Adriana Nunez is a very nice and helpful very professional answers all my quest Every time I get my service done is always a great and easy experience Adriana Nunez is a very nice and helpful very professional answers all my questions and explains them to the fullest More

Worst Service I went in to get my engine light checked in. After two hours of waiting they tell me the problem my vehicle has and that luckily it's covered by my wa I went in to get my engine light checked in. After two hours of waiting they tell me the problem my vehicle has and that luckily it's covered by my warranty. I leave my car for a day, come back the following evening to pick up my car. As I leaving the lot, my engine light is still on! I go back and tell the porter and he said they must of forgot to reset it, so there goes my car for another 30mins or so. Later that evening around 11pm, my engine light comes back on. I went 3 times to this dealer in one week and now they found something else wrong and unfortunately warranty doesn't cover it. Doesn't it really take 3 xxxx times to find that problem!? why couldn't they find that out the first time I brought it in!!! Lazy to do your job complete or what? On top of that, all those times I never received a call from the dealer about the status of my car. I always called and the person that helped me would never answer. I left about 3 voicemails until I had to leave early to work and drive down there. Very unprofessional. If it's suppose to be good service, why not call instead of sending a text! First and last time I ever go here! Should of gone to Lakewood Chevrolet like I always do!!! More

Great experience Visited Penske Chevrolet to look at their 2016 C7R corvette. I was met by a very pleasant young man named Marcos Escobar. Marcos was kind and helpf Visited Penske Chevrolet to look at their 2016 C7R corvette. I was met by a very pleasant young man named Marcos Escobar. Marcos was kind and helpful answering questions I had. I actually just came to look at the car knowing that there were only 500 of these sold in the US I didn't think it would be possible for the little yellow bad boy to be parked in my garage a week later. Marcos went above and beyond and even drove to my home to personally deliver the car cover and trickle charger that I left at the dealership. Professional, caring, helpful and kind are a few words that come to mind. In fact, Marcos is actively looking for used tahoe for my daughter's fiance. Marcos and Penske has won my business. Thank you guys for a great car buying experience! More