Penske Chevrolet Of Cerritos

A breeze in car buying,, The salesman at Penske , Rey Torres was the nicest and helpful salesmen ever, answered all my questions and helped through the whole process. I stro The salesman at Penske , Rey Torres was the nicest and helpful salesmen ever, answered all my questions and helped through the whole process. I strongly recommend this place and Mr Torres. More

The best time I had in a long time Nelson Rios was very helpful and friendly during the time we spend at Penske Chevrolet . Everything we need it to know he explained and and made it c Nelson Rios was very helpful and friendly during the time we spend at Penske Chevrolet . Everything we need it to know he explained and and made it clear to us.I will definitely recomend him to family and friends.GREAT!! Exprerience. More

Recall service John does a good job I would recommend him to all he is friendly and knows what he is doing it was a pleasure to meet him John does a good job I would recommend him to all he is friendly and knows what he is doing it was a pleasure to meet him More

Black out edition Silverado I am very pleased with the service we received at Penske Chevrolet. Thanks to Mr Rey Torres. Rey allowed us to take our time to look for the truck we I am very pleased with the service we received at Penske Chevrolet. Thanks to Mr Rey Torres. Rey allowed us to take our time to look for the truck we really wanted. After we picked out our truck, Rey and the rest of the management staff helped us with an affordable payment plan. More

Awesome experience! Penske Chevrolet of Cerritos was having a year end special on 2017 Impalas, so my wife and I started to drive there from Thousand Oaks with an arrival Penske Chevrolet of Cerritos was having a year end special on 2017 Impalas, so my wife and I started to drive there from Thousand Oaks with an arrival time of about 6:30pm on a Saturday night. Decided to call ahead. Asked for Mark Wagner (had read some good Yelp reviews). He took my call and I let him know what my interest was in their inventory (3 Premier 2017 Impalas). Even though he was getting off from work after a full day; Mark canceled his dinner plans, retrieved all three cars (having them cleaned) and parked them together so that we arrived, I could compare/contrast between the three. Mark was extremely pleasant, exceptionally easy to talk with about the different options between cars. He was amazingly knowledgeable about the vehicles. We went for a test drive in the car of my choice. On to price negotiation. It was so quick and easy! The best part was that Mark was able to achieve my target price without a "sales manager" taking over. Once the price was agreed upon, Kimberly Amaya was ready for us in finance. This was also a very pleasing experience. She presented all of her information pleasantly and professionally. Once the paperwork was processed, Mark Wagner was waiting for us to review the car operation (mostly OnStar) as well as show me the controls and technology. Because it was a Saturday night, there wasn't anyone to truly detail the car. Without any problem, Mark was able to get approval for me to get a detail at my own car wash in Thousand Oaks and submit the receipt for reimbursement. This was also above and beyond what I have experienced with prior dealerships. The car was mine at 9:30PM. Only 3 hours from beginning to end; the fastest time ever in purchasing a new car. No BS, this was the very best experience ever with a dealership! I am 57 and have bought new cars for myself and family for 30 years. I highly recommend that you request Mark Wagner for your sales representative. You will not be disappointed. I know that there was a manager behind Mark whom, unfortunately I did not meet, but I thank them as well for the ease of negotiation and for allowing me the extra detail at my preferred car wash. Overall, I rate Penske Chevrolet of Cerritos an 11 out of 10. What a great experience. Thank you Mark and Kim! More

2017 Volt Leah Sneed was my sales person. Very thorough and very helpful, you gotta see her when looking for a vehicle. She helped us, and she can help you as w Leah Sneed was my sales person. Very thorough and very helpful, you gotta see her when looking for a vehicle. She helped us, and she can help you as well. More

Top notch sales representative. Bill Rogers was my sales professional. He was very thorough and explained all questions I had about the car I was wanting and how the process would go Bill Rogers was my sales professional. He was very thorough and explained all questions I had about the car I was wanting and how the process would go forward. Bill was easy to talk to and there was never a time that I felt pressured by him or any of the other employees at Penske Chevrolet. In summary, doing business with Bill and also Scott in the finance dept. was outstanding. I would not hesitate recommending Bill and Penske Chevrolet of Cerritos to my friends and family.` The only issue I had with buying the car was on vehicle delivery. Not sure where or how the vehicles are stored prior to sale but this car was very dirty especially under the hood. There were a large number of large spider webs all throughout the engine compartment and cowling. The area was also extremely dusty and a little grimy for a car with only 5 miles on the odometer. The interior was also dustier than it should have been. Service did wash the car and it had a full tank of gas when it was delivered to me. One more point I'd like to make regarding the delivery process is that Bill did an excellent job of explaining how things worked on the car and all of the safety issues. More

Easy, from beginning to end. Bussey Ellis, the sale rep, actually called me as soon as they received the car I was looking for. My wife and I went to Penske Chevrolet, and within Bussey Ellis, the sale rep, actually called me as soon as they received the car I was looking for. My wife and I went to Penske Chevrolet, and within a short period of time, we were the owners of a brand new Chevrolet Bolt. Good job! More

Service of 2017Malibu I have loved doing business with Penske Chevrolet's service dept for the last 5 yrs. Carlos Olivares was very professional in handling my needs. He d I have loved doing business with Penske Chevrolet's service dept for the last 5 yrs. Carlos Olivares was very professional in handling my needs. He demonstrated his knowledge as to what I needed on this service and what I would need on my next service. Having this information helps me plan my finances. More

Purchased 2014 Chevy Impala Thanks to Mark Wagner I purchased my son his dream car . Mr Wagner was able to get us a great deal. He is very professional, was patient answered all Thanks to Mark Wagner I purchased my son his dream car . Mr Wagner was able to get us a great deal. He is very professional, was patient answered all my questions I highly recommend him. More