Penske Cadillac of South Bay - Service Center

Service center was immaculate, service tech offices clean and service tech (Javier) was knowledgeable, professional and courteous. and service tech (Javier) was knowledgeable, professional and courteous. More

The service was flawless and the consultant was very knowledgeable. He explained everything that was done. knowledgeable. He explained everything that was done. More

Maria was great - very professional! She called us when the car was ready. Our car was waiting for us. She even told us that the recall part was in even though we hadn't asked about it She called us when the car was ready. Our car was waiting for us. She even told us that the recall part was in even though we hadn't asked about it this time. More

The gentleman that helped me on yesterday was awesome. Very professional and accurate on The services that I requested. Very professional and accurate on The services that I requested. More

The service writer made my appointment and when I arrived on my appointment, the service writer was there and took care of me. The service was done promptly and my vehicle was clean. Thank you. on my appointment, the service writer was there and took care of me. The service was done promptly and my vehicle was clean. Thank you. More

Quick and easy check in and out. Appreciate the quick service from my rep and the men and women who service my truck! Appreciate the quick service from my rep and the men and women who service my truck! More

Service is better than everywhere else I’ve been. Very surprised that that I don’t get hounded by salesmen when I’m walking the lot. Very different and mush more relaxing than other places. Very surprised that that I don’t get hounded by salesmen when I’m walking the lot. Very different and mush more relaxing than other places. More

Service department can't complain Maria was very nice and understood all my concerns. Took all details of the problems, they keep my new SUV for about two weeks they order new parts fixed some problems and n understood all my concerns. Took all details of the problems, they keep my new SUV for about two weeks they order new parts fixed some problems and now I'm waiting for a call to bring it back to get it fixef More

I appreciated my service advisor, Maria, so much. I had an issue with key programming she was not completely familiar with and was fair and forthcoming with her not understanding what it entails. I d I had an issue with key programming she was not completely familiar with and was fair and forthcoming with her not understanding what it entails. I did bring the vehicle back 3 times but she was transparent about the confusion so I respected that. More

Very easy service, I called prior and set everything up. I think I spent a total of 7-10 minutes at the service center. Maria was great! I think I spent a total of 7-10 minutes at the service center. Maria was great! More