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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,160 Reviews

1,160 Reviews of Penske Cadillac of South Bay - Service Center

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April 14, 2025

Efrain was fantastic. Efrain kept informed me at all times, and delivered my car when promised! More

by AMCHAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain
April 14, 2025

They were very courteous and professional. The works have been done in timely manner. I will definitely come back for future services More

by Geumdori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
April 13, 2025

Keep charging more every time I visit dealership. Just for oil change 135 it’s kind of so expensive More

by KOOROSHJ333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elmedin Spaho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Great customer service, Mr Robert Wright is very nice and very professional. Again, great service! More

by GINAMANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Robert is great. Not his fault, but had to bring the car back to take care of the same problem. More

by SWINFIELD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Javier was fantastic to work with! Professional, helpful and went above and beyond to make my experience easy! More

by Ronnaglick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
April 09, 2025

My car that is 2025 cadilac ct5 with 6000 miles went in for a 1st oil change. Got it back and on the way home got error reading. Took car back and it was in shop for 14 days. Service advisor was good. Se More

by VERONAJOSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony was 0 stars efrain 3
April 08, 2025

They were very helpful in getting our car in as we were on vacation. They had someone look at it right away. More

by SNELSON1827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
April 08, 2025

THE SERVICE CENTER IS THE BEST PART OF PENSKE CADILAC I THINK IT IS PEOPLE WHO MAKES THE DIFFERENCE More

by EVRGARDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EFRAIN HE IS MY 5 STAR PERSON
April 08, 2025

Vikki provided top notch service! She went above and beyond to follow up and ensure my repairs exceeded my expectations. She is a gem! More

by jill4sc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.