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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,158 Reviews

1,158 Reviews of Penske Cadillac of South Bay - Service Center

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April 24, 2025

Service was OK but they didn’t fill up my windshield washer fluid reservoir, or so I thought, until I realized there was a crack in it. Once I filled it up, it went all over the floor, they should’ve fo More

by KENMCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
April 24, 2025

both Vicky and Robert were excellent in every aspect of service . I would highly recommend Penske Cadillac of South Bay to my friends. More

by Oherrera138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Efren and his team did a great job. Serviced my Acadia promptly and quickly. Thank you. More

by Erivera0002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren
April 20, 2025

Very professional. My vehicle was done in two hours. It was washed and cleaned. Great customer service. More

by aledo1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Reggie Shelton is an outstanding service advisory. He is extremely knowledgeable and professional. He is awesome ! More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
April 19, 2025

The only reason I go is for Robert Wright. Best service advisor there. Very professional More

by photosbyrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

My service consultant ephriam was amazing . He knew exactly what to do and understood my time constraints More

by REELBIGINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ephriam
April 16, 2025

Fast service, service advisor pays attention to customer concerns. Easy to schedule appointments online and feedback after repair is complete. More

by WRFLOWS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Uchida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrin
April 14, 2025

Efrain was fantastic. Efrain kept informed me at all times, and delivered my car when promised! More

by AMCHAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain
April 14, 2025

They were very courteous and professional. The works have been done in timely manner. I will definitely come back for future services More

by Geumdori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero