Penske Cadillac of South Bay - Service Center

Javier did a great job of communicating and having my caar ready hen needed. Thank you. caar ready hen needed. Thank you. More

Javier was great to work with, we ended up doing a major service + fuel filter and diffs with a 24 hour turnover and he made sure everything was taken care of. service + fuel filter and diffs with a 24 hour turnover and he made sure everything was taken care of. More

It was a pleasure to have a service representative (Efrain) who was attendant to the customer. Making initial drop off, follow up, and pick up smooth. If there is a problem, he keeps you aware. Exc (Efrain) who was attendant to the customer. Making initial drop off, follow up, and pick up smooth. If there is a problem, he keeps you aware. Excellent employee, will request him again at next service. More

Very good service it was delivered sooner than expected, Robert the service rep is knowledgeable. Robert the service rep is knowledgeable. More

Efrain was very helpful and friendly and was easily available with out having to wait for his attention. available with out having to wait for his attention. More

Always a pleasure to have Efrain as my service advisor. cordial and efficient; this was a routine service with no issues. cordial and efficient; this was a routine service with no issues. More

Efrain is always good for diagnose and communications. He is such a trustworthy Cadillac mechanic! He is such a trustworthy Cadillac mechanic! More

Transmission service was finished sooner than estimated which was great. Confusion about washing the truck had me waiting an hour and half after paying for repair which was great. Confusion about washing the truck had me waiting an hour and half after paying for repair More

Javier was very attentive, helpful, and responsive. The overall service for my vehicle was excellent! Thank you. The overall service for my vehicle was excellent! Thank you. More

Continued disappointment with failure to replace item on recall. And less than good communication about this went acheduling recall. And less than good communication about this went acheduling More