Penske Cadillac of South Bay

I had a good experience buying my car from Penske Cadillac. Hank and Mark we very personable and helpful. I feel like I got a good deal on a great vehicle and that I could call again if I had issues Cadillac. Hank and Mark we very personable and helpful. I feel like I got a good deal on a great vehicle and that I could call again if I had issues and get the help I needed. More

Service was great. I arrived early and the took me right in. My GMC had a recall airbag issue. The service agent gave me updates by text and phone. I arrived early and the took me right in. My GMC had a recall airbag issue. The service agent gave me updates by text and phone. More

Giovanna, Bryan, and Mark were great. Process was smooth and all paperwork was ready for signatures. Pricing and negotiations were fair. Process was smooth and all paperwork was ready for signatures. Pricing and negotiations were fair. More

The agent was very thoughtful. and made recommendations on something else that made sense. I sat in the waiting area and waited on my car. Was able to use the wifi to work. Got a and made recommendations on something else that made sense. I sat in the waiting area and waited on my car. Was able to use the wifi to work. Got a nice complimentary car wash. Made it easy to pay. Love the service More

Grier was great! He was very helpful and knowledgeable in all aspect of his work. He was very helpful and knowledgeable in all aspect of his work. More

Javier was great in communicating and is very knowledgeable of what services needed to be done to my vehicle. knowledgeable of what services needed to be done to my vehicle. More

Overall a pleasant experience. Efran was courteous, knowledgeable and returned my text promptly. He’s an asset to your dealership, will be returning for reasons stated above. Efran was courteous, knowledgeable and returned my text promptly. He’s an asset to your dealership, will be returning for reasons stated above. CON: My floor mats were missing. I brought this to the attention of the person that brought out the car. He seemed bothered that I asked him and mumbled, check the back and walked away. Not an asset to your dealership More

Tyler was extremely helpful assisting completing vehicle purchase remotely. Planning on going to pick up vehicle next week and he’s even going to pick us up at the airport. First class service and communica purchase remotely. Planning on going to pick up vehicle next week and he’s even going to pick us up at the airport. First class service and communication. Highly recommend. More

Giovanna was absolutely amazing. She was very helpful and made my experience so easy. I purchased a brand new 2024 gmc Acadia elevation (which I’m so in love with) I would to thank h She was very helpful and made my experience so easy. I purchased a brand new 2024 gmc Acadia elevation (which I’m so in love with) I would to thank her and the GM Niko for giving us a great deal. Thank you so much. More

Had an eight o’clock appointment. Didn’t leave until after 3pm all was done was an inspection, oil change, and wipers replaced. No communication or updates while I was waiting. Didn’t leave until after 3pm all was done was an inspection, oil change, and wipers replaced. No communication or updates while I was waiting. More