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Penske Cadillac of South Bay
Torrance, CA
1,587 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,587 reviews
February 23, 2025
Awsome Service and Easy process Happy people and Nice deal and Clean area Team work deal and Clean area Team work More
by AMERICANACCESSGROUP
Verified Customer
February 22, 2025
It’s frustrating that purchasing a vehicle can take as long as it does. Confusion as to who financed the purchase. We thought it was Chase and find out it’s B of A l after looking at the paperwork the long as it does. Confusion as to who financed the purchase. We thought it was Chase and find out it’s B of A l after looking at the paperwork the next day. More
by DEWAYNELACY5632
Employees Worked With
Giovanna a
February 21, 2025
Working with Efrain in the Service Dept. , is always a pleasure! He's professional, friendly, and very thorough in explaining what needs to be done, how long it will take, and what is needed , is always a pleasure! He's professional, friendly, and very thorough in explaining what needs to be done, how long it will take, and what is needed in the future. Excellent customer service! Michael Nguyen was instrumental in helping me buyout my lease. He was extremely patient with all my questions and quick to handle my paperwork efficiently. I highly recommend working with Michael! More
by imelda0
Employees Worked With
Efrain Guerrero, Michael Nguyen
February 21, 2025
The Southbay dearlership is the one I’ve leased my cars from 1017 and been satisfied wth them. from 1017 and been satisfied wth them. More
by MASOUDMAHZAD
Employees Worked With
February 20, 2025
I had a great experience with the team. I felt they were honest and kind even when negotiating pricing. I felt they were honest and kind even when negotiating pricing. More
by drerinajones
Employees Worked With
February 18, 2025
The Services that they did for me was oil change and it was smooth, clear and reliable. I like that they wash my car after service. was smooth, clear and reliable. I like that they wash my car after service. More
by HERCULESMARVIN
Employees Worked With
February 18, 2025
tyler did a great job with no purchase pressure. thanks to Penske GMC and staff thanks to Penske GMC and staff More
by christian46
Employees Worked With
February 17, 2025
I recently took my car to this dealership for a routine oil change, and unfortunately, my experience was far from satisfactory. Two days after the service, I noticed that my exhaust had been hit and that t oil change, and unfortunately, my experience was far from satisfactory. Two days after the service, I noticed that my exhaust had been hit and that the impact had caused my bumper to melt. This was clearly an issue caused during the oil change or handling of my vehicle. Although the service center attempted to repair the damage, I later discovered that the tow cover on my bumper had been improperly screwed into place, making it impossible to open. The carelessness displayed in both the initial damage and subsequent repair has left me very disappointed in the professionalism and training of their staff. I expected more from a service center, especially one that I trusted with basic maintenance. I now have to deal with further complications and a lack of attention to detail in the repair process. Based on my experience, I do not recommend this service center to others, as it appears they do not prioritize quality work or customer satisfaction. More
by Farbod_pf
February 16, 2025
It was ok, nothing exceptional. If you want more words it get worst from there. Ok If you want more words it get worst from there. Ok More
by LLOYDCASTILLE
Employees Worked With
