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Penske Cadillac of South Bay
Torrance, CA
1,510 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,510 reviews
January 10, 2025
Love robert, he's always polite, friendly, truthful, and helpful. Got a problem he's the one! I am treated well by the service department. Schedule appt days and they are speedy, complete and reliable. helpful. Got a problem he's the one! I am treated well by the service department. Schedule appt days and they are speedy, complete and reliable. More
by JJOB620405
Verified CustomerEmployees Worked With
January 10, 2025
I brought my vehicle for check engine light. It sat at the dealership for over a week and was never even looked at. I eventually had to pick up the vehicle and take it somewhere else. I couldn’t It sat at the dealership for over a week and was never even looked at. I eventually had to pick up the vehicle and take it somewhere else. I couldn’t continue to rent a car with the uncertainty of when the vehicle would even be diagnosed. More
by jhedwards25.je
January 10, 2025
Bob Uchida was very professional and courteous. He represents the dealership very well. Wish the process could have been faster. He represents the dealership very well. Wish the process could have been faster. More
by uclabucks
January 08, 2025
Robert Wright is then best Service Advisor Ever! He is kind, helpful, professional and polite He communicates directly with me regarding my service needs and responds to any questions I may have. He is kind, helpful, professional and polite He communicates directly with me regarding my service needs and responds to any questions I may have. Robert a great representative and asset to Penske. More
by KATHARINECRAWLEY
Employees Worked With
January 06, 2025
You did a great job, thank you. I will recommend to my friends and family I will recommend to my friends and family More
by Marioandsonslandscaping83
January 06, 2025
Was nervous leaving my car at the dealership for repair. The first two times I dropped my car it was held for 2 months at Cadillac Buena Park whose customer service and communication is the worst. The secon The first two times I dropped my car it was held for 2 months at Cadillac Buena Park whose customer service and communication is the worst. The second time I took it to Cadillac Penske Torrance which held onto for a month while waiting for a part to arrive (it took 3 weeks). This time it was in and out in 3 days. Thank You More
by MOACYR14
Employees Worked With
Effrain ( I think that's his name)
January 04, 2025
GREAT COMMUNICATION AND LISTENING SKILLS…PATIENCE AND HOSPITALITY WERE ENHANCEMENT ALSO…TIMELY AND PROFESSIONAL WORK…THOROUGH ,PROFESSIONAL AND COURTEOUS IN RELATING TO CUSTOMER NEEDS..A PLEASURE TO DO B HOSPITALITY WERE ENHANCEMENT ALSO…TIMELY AND PROFESSIONAL WORK…THOROUGH ,PROFESSIONAL AND COURTEOUS IN RELATING TO CUSTOMER NEEDS..A PLEASURE TO DO BUSINESS WITH..THANK YOU ONCE AGAIN… More
by EMMETTJONES51
Employees Worked With
REGGIE SHELTON
January 04, 2025
Great service service thank you! I come here every year and they are very reliable. I come here every year and they are very reliable. More
by erica_midori
Employees Worked With
