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Penske Cadillac of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
1,623 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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18600 Hawthorne Blvd.

Torrance, CA

90504

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Showing 1,623 reviews

March 28, 2025

Efrain was amazing! He went above and beyond to take care of us. We had a screw in the tire of our 2025 Escalade, and because the tires are a newer 24' and not the usual More

by Terrilfranklin58
Recommend Dealer
Yes
Employees Worked With
Efrain
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March 27, 2025

Reggie Shelton is an outstanding service representative . He is extremely knowable and professional . He is the best. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
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March 26, 2025

The wait time for the small maintenance done on the visit was longer than expected. More

by enriquefelix76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efrain Garcia
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March 26, 2025

It was a great experience, very smooth and the employee was very helpful and kind . The process was great More

by Ranoshghasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 26, 2025

Efrain was great to deal with very helpful in getting the issue resolved in a timely manner. More

by dbritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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March 25, 2025

From asking questions to listening to what i wanted to offering water just overall, really good service!! More

by garcia_stephanie92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Last name Nguyen I believe? not sure
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March 25, 2025

Jesse and Bryan were great. thanks for the help and quick purchase. Would be nicer if Penske had snacks and better selection of drinks though. More

by Mike
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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March 24, 2025

Five Stars: I recently had my car serviced at Penske (South Bay) for the first time, and I was quite pleased with the level of customer service I received from the Assistant Manager, Reggie. The staff w More

by GUY600SUNRISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie - Assistant Manager
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March 23, 2025

Penske Cadillac always provides excellent service. All my interactions with them have been very professional. More

by mnikias
Recommend Dealer
Yes
Employees Worked With
Javier
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March 22, 2025

Pleasing customer service. Above and beyond attention to the customer's concerns. Pleasant atmosphere. Comfortable. More

by RACHELLE137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton, Service Department.
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