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Penske Cadillac of South Bay
Torrance, CA
1,620 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,620 reviews
Verified Customer
April 07, 2024
Robert Wright got it "wright" the first time, quoted almost a week to get the XT5 repaired due to the many vehicles ahead of our issue. His tech had a moment to "breathe" and got our vehicle repaired almost a week to get the XT5 repaired due to the many vehicles ahead of our issue. His tech had a moment to "breathe" and got our vehicle repaired and completed by the end of the work day on Fri/Apr 5. This was so over the top for us. Please pass on our thanks and appreciation to Robert and the professional mechanic who got the job done. We have been customers of Penske for ~20 years and you have never disappointed us. Thank you, Joyce Anderson More
by JEAWIZ
April 07, 2024
Was horrible. Had my car for 6 months. Still have the ssue. Service advisor Javier Garcia never called with updates. Had to call him every time. I even left messa Had my car for 6 months. Still have the ssue. Service advisor Javier Garcia never called with updates. Had to call him every time. I even left messages for him to.call me. Asked for a loaner car. Never got one. More
by Sarge
Employees Worked With
Javier Garcia
April 06, 2024
Betty Davis, my sales person did a great job with my purchase. She is very knowledgeable and did a fantastic job . I would absolutely recommend her to anyone needing to purchase a vehicle. purchase. She is very knowledgeable and did a fantastic job . I would absolutely recommend her to anyone needing to purchase a vehicle. More
by gunnyhwy32
Employees Worked With
April 05, 2024
excellent service, (service person Reggie Shelton), My SUV was ready on time it is truly a pleasure to work with Reggie it was service with Reggie was flawless. SUV was ready on time it is truly a pleasure to work with Reggie it was service with Reggie was flawless. More
by ELAINEGADDIS
Employees Worked With
Reggie Shelton
April 05, 2024
Very efficient and courteous service. Great waiting lounge with hi-speed internet access. It’s a top-notch dealership. Great waiting lounge with hi-speed internet access. It’s a top-notch dealership. More
by WTT92
April 04, 2024
The people who work with me were nice professional,had patience and I was not pressured into buying a car Love these guys 💞😀❤️ patience and I was not pressured into buying a car Love these guys 💞😀❤️ More
by QUEENCAROL63
Employees Worked With
Alejandra Reyes Palacias ,Maria Rodriguez ,, Caddy Munteanu
April 04, 2024
It was a busy day in the service dept. had to wait to an extended time. Also, while waiting in the waiting area don't offer water or snacks. Need to add to customer service. had to wait to an extended time. Also, while waiting in the waiting area don't offer water or snacks. Need to add to customer service. More
by CENOTTO
Employees Worked With
Efrin
