Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Penske Cadillac of South Bay
Torrance, CA
1,581 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,581 reviews
Verified Customer
March 08, 2025
This is our first time to bring in our car for the oil change and the tire rotation as well the other minor issues. I was very impressed with his professional attitude, very knowledgeable and the most i change and the tire rotation as well the other minor issues. I was very impressed with his professional attitude, very knowledgeable and the most important was to have the car ready on time. More
by bcooldan
Employees Worked With
Efrain
March 08, 2025
The service and the waiting time to get my car repaired was good. However I do think the cost was too expensive. was good. However I do think the cost was too expensive. More
by ADRICJOHNSON1
Employees Worked With
March 08, 2025
I used to love service department, not anymore. This new management is the worse. No shuttle, no loaners, when you purchase a $100k truck and it has 3 recalls and you tell the customer to get an U This new management is the worse. No shuttle, no loaners, when you purchase a $100k truck and it has 3 recalls and you tell the customer to get an Uber, is not the way to treat a customer. I need a new service center. Efrain has always been an amazing service advisor, but he can’t control his managers poor decisions. We just purchased another GMC truck, but we will definitely be looking for a new service center. More
by VCERDA1528
Employees Worked With
Efraín
March 07, 2025
Really long wait, as I stayed while the SUV was serviced. This was for a recall and (I believe) a non GMC part was installed, but it's on you, if not!! Please get some decent chairs in your customer wait This was for a recall and (I believe) a non GMC part was installed, but it's on you, if not!! Please get some decent chairs in your customer waiting room they are TOO low for older people to get in and out of. More
by james.overstreet
March 07, 2025
The process was amazing! Tyler was extremely helpful and helped me get exactly what I wanted at an amazing price. Tyler was extremely helpful and helped me get exactly what I wanted at an amazing price. More
by bvaldezzz2005
Employees Worked With
March 06, 2025
Ephraim was awesome. The part I needed was in a warehouse that had burned down in the Palisades Fire in Jan/2025. Purchasing the $800 part was on hold. I was sorta stress The part I needed was in a warehouse that had burned down in the Palisades Fire in Jan/2025. Purchasing the $800 part was on hold. I was sorta stressed but Ephraim gave me weekly updates and immediately notified me when the Part arrived. My 2018 Platinum Cadillac Sedan was washed and ready to go ..Ephraim is a keeper..Thanks Penske Southbay ! More
by thomasparsons03
Employees Worked With
Ephraim
March 05, 2025
Giovanna was really great. Patient, thoughtful and cooperative w a trade in lease. She and Mark Wagner made the transaction process very smooth. Patient, thoughtful and cooperative w a trade in lease. She and Mark Wagner made the transaction process very smooth. More
by TOM@TOMSOTO.COM
Employees Worked With
Giovanna and mark wagner
March 04, 2025
Fast efficient and knowledgeable will definitely be returning for future repairs, and will recommend to others returning for future repairs, and will recommend to others More
by Info@itechautocollision.com
Employees Worked With
March 03, 2025
The people are so helpful and gave us the best service in such a short time's such a short time's More
by lananhclothier60
Employees Worked With
