Penske Cadillac of South Bay

Overall, Penske Cadillac of South Bay and the staff who served us did a good job. First and foremost, they agreed to honor a point of sale credit on the sale of our electric vehicle. Many dealerships will served us did a good job. First and foremost, they agreed to honor a point of sale credit on the sale of our electric vehicle. Many dealerships will not allow point of sale credits. The other thing that I like about Penske Cadillac is they did not use high pressure tactics to get us to to enroll in an extended warranty. They made their case and then let it go when we told them that we were not interested. On the negative side, the out the door written estimate we were given was less than the ultimate price we paid. Evidently, the person or persons who prepared the written estimate neglected to include certain DMV charges. Penske could have done a better job on this although the price differential was not huge. The ultimate price we paid with the $4,000 tax credit was excellent! More

Service was great thank you very much your employees are very helpful Have a great day very helpful Have a great day More

The attitude of the person in charge was very bad yesterday. I told her to maintain the car. I know the oil needs to be changed. Do other parts need maintenance? No matter how I asked her, she said o yesterday. I told her to maintain the car. I know the oil needs to be changed. Do other parts need maintenance? No matter how I asked her, she said other things need maintenance. I didn't understand and asked her to explain. As a result, she didn't want to explain. She only asked me to maintain the oil. I asked her how long it would take to maintain the car. She replied that it would take 2 hours, but she made me wait for 3 hours. When I went to pay, the staff was still very unhappy and even threw the iPad away. She also called the back and told them not to wash my car. I am very dissatisfied with her and I would like to make a serious complaint to her. More

Robert our service advisor is great! Very knowledgeable and helpful, helps me understand what is needed and when. Very knowledgeable and helpful, helps me understand what is needed and when. More

Tyler and Codrut made my experience in buying my new car the best experience I ever had in my entire life. Thank you to the both of you. Bruce the best experience I ever had in my entire life. Thank you to the both of you. Bruce More

The salesman was very informative about the vehicle that I was inquiring about. He was really helpful with me making my final decision to make my purchase. The choices were plentiful. The atmosphere was ver I was inquiring about. He was really helpful with me making my final decision to make my purchase. The choices were plentiful. The atmosphere was very peaceful More

The dealership and the team works there are very friendly, helpful and on honest. I have been going to the same dealership for the last eight years friendly, helpful and on honest. I have been going to the same dealership for the last eight years More

Professional seller and good experience Great experience, professional and nice seller, I will recommend the place to my friends, the car is beautiful and fun, I loved it professional and nice seller, I will recommend the place to my friends, the car is beautiful and fun, I loved it More

Worst experience ever,I regret ever walking in there,That truck has been in the shop since I got it.Do the right thing we all know that I was sold a lemon truck has been in the shop since I got it.Do the right thing we all know that I was sold a lemon More

Marlene is excellent and very professional. She explained the services and was open to questions. She explained the services and was open to questions. More