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Penske Cadillac of South Bay
Torrance, CA
1,513 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,513 reviews
September 20, 2024
Overall, the company did an excellent job resolving the situation. Everyone who was able to was involved, and everything turned out excellent. situation. Everyone who was able to was involved, and everything turned out excellent. More
by willie_harris
Verified CustomerEmployees Worked With
Michael Nguyen, Mr Warren, Rosie.
September 19, 2024
Incredibly frustrating experience with trying to get my car fixed. Set first appointment and arrived and was told they’re too backed up with other vehicles and to wait 2 weeks and they’d call me back. Went car fixed. Set first appointment and arrived and was told they’re too backed up with other vehicles and to wait 2 weeks and they’d call me back. Went a month and nothing. I reached out and had to schedule another appointment. Then arrived only to be told the same thing that they were too backed up with other vehicles and told it’d be another 2 weeks. Never heard back from the dealership until I had to once again call. Was told it could be awhile. Called Long Beach Buick and got in next day. My car is already being repaired 24 hours later. Thank god my turbo in my engine didn’t completely fail during that 2 months of waiting. More
by Billy53
Employees Worked With
September 15, 2024
Very helpful a pleasure buying my Caddy from these folks. Love the car the color and the package. One small blemish was quickly serviced and looks perfect! Love the car the color and the package. One small blemish was quickly serviced and looks perfect! More
by joeyrags
Employees Worked With
September 15, 2024
Robert identified the problem and knew exactly what needed to be done in order to have my Denali up and running safely needed to be done in order to have my Denali up and running safely More
by Arazov9
Employees Worked With
September 14, 2024
Bob was very informative and easy to work with. I also appreciate him bringing the truck to me. I also appreciate him bringing the truck to me. More
by tomjr
Employees Worked With
September 13, 2024
As stated in my in my last review ,the service done to my vehicle itself was great but the wait time was horrible.Waited form 9:45 am until 1:20 for an oil change with an 10am appointment.I was very upset.B vehicle itself was great but the wait time was horrible.Waited form 9:45 am until 1:20 for an oil change with an 10am appointment.I was very upset.Beyond upset More
by Andrealynne1988
Employees Worked With
September 12, 2024
The service prices for labor is too costly. I'm a female, and Every time I bring my car in it's costly. They used to mail out coupons which was very helpful. Now I get nothing. I just had a bat I'm a female, and Every time I bring my car in it's costly. They used to mail out coupons which was very helpful. Now I get nothing. I just had a battery problem. I paid almost $400 for that service... $209+ tax for the battery and $159 +tax for labor. The sad part is only the dealership can install the battery for my vehicle. More
by JOYLYN2015
Employees Worked With
September 12, 2024
Staff was very professional and helpful in keeping me informed of the status of the vehicle. informed of the status of the vehicle. More
by Mastudillo7112
Employees Worked With
