Penske Cadillac of South Bay

I had to return the vehicle after a repair was done on right signal light because the right backup light was not working now . Service Advisor sent me a text that "the tech is saying that someone went in right signal light because the right backup light was not working now . Service Advisor sent me a text that "the tech is saying that someone went in there after he repaired that socket and ripped off that bulb" When I went to pick it up I questioned the text, why would "someone" besides the tech take out the bulb? He responded by saying well sometimes it is taken somewhere else afterwards and I said why would we do that since it was repaired by you? I told him he really needed to provide better customer service instead of accusing me, no apology or acknowledgement that the tech probably took out the bulb? Penske should provide more extensive customer service training to their Service Advisors! More

I was very satisfied with the treatment I received from Nathan Sutton. He listened to my concerns and kept me abreast of what was going on Nathan Sutton. He listened to my concerns and kept me abreast of what was going on More

Just an average experience. Not comparable with other Cadillac service centers. No bottled water, just average everything. Except price which was 30% more Not comparable with other Cadillac service centers. No bottled water, just average everything. Except price which was 30% more More

Elmedin Spaho, Haroutioun Boyadjian, and Kenneth Fournier were great to work with throughout the process. Kenneth Fournier is trustworthy mechanic an the reason I decided to buy at your dealership. Elmedin t were great to work with throughout the process. Kenneth Fournier is trustworthy mechanic an the reason I decided to buy at your dealership. Elmedin took great care of my wife and I thoughout the buying process. Additionally, I know Haroutioun worked behind the scenes to make the deal feasible. I appreciate everyone involved in the process. Thank you. More

Hank and Alejandro and the Penske dealer staff were great. No haggling, no hidden fees price. Great value of a nearly new car. Even provided me an Uber ride from home to get my old car. great. No haggling, no hidden fees price. Great value of a nearly new car. Even provided me an Uber ride from home to get my old car. More

The dealership and Dino did a great job helping my son purchase his first truck! They were very responsive to questions and efficient in making the deal happen. purchase his first truck! They were very responsive to questions and efficient in making the deal happen. More

Excellent Service. This is my 3rd lease with this dealership and I won't go anywhere else. This is my 3rd lease with this dealership and I won't go anywhere else. More

Bob was awesome! It was my second purchase with him within the last few months. Highly recommend! It was my second purchase with him within the last few months. Highly recommend! More

They were not supposed to rotate my tires, but said they did, snice it was not requested the Service Advisor took it off the bill. Ans should have since I had the wheel lock in my jacket pocket, so I don't did, snice it was not requested the Service Advisor took it off the bill. Ans should have since I had the wheel lock in my jacket pocket, so I don't know how they rotated the tires when I had the wheel lock! More

Maria at the service department is a wonderful asset to your company. The call center people overbook you guys, but she was patient and figured it out. your company. The call center people overbook you guys, but she was patient and figured it out. More