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Penske Cadillac of South Bay
Torrance, CA
1,505 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,505 reviews
February 15, 2025
Jesse Mo and Mark grateful for them the greatest gentleman ever very helpful and very respectful and they all have the best customer service ever!!!! gentleman ever very helpful and very respectful and they all have the best customer service ever!!!! More
by LADYEASTLOS
Verified CustomerEmployees Worked With
Jesse, Mo, Mark
February 14, 2025
Thank you so much for a smooth, professional and satifiying experience. The Buick Encore is perfect! satifiying experience. The Buick Encore is perfect! More
by asmaxima1
Employees Worked With
Other Employees :
Nathan Sutton, Alexis Jackson, Alexander McDermott, Jeremy Rybak
February 13, 2025
I recently visited the Cadillac service center, and while my service provider was okay, I was disappointed with the response regarding my concern. I mentioned that my brakes squeak every time I park an while my service provider was okay, I was disappointed with the response regarding my concern. I mentioned that my brakes squeak every time I park and start driving again. I just purchased this vehicle in August, it only has 6,000 miles on it. The service provider told me that Cadillac has this issue listed in a bulletin, but that doesn’t seem normal to me. No one mentioned this when I bought the car, and I certainly didn’t spend this much money expecting a persistent brake squeak. He also told me it would take a few weeks for someone to even look at it because they have over 100 cars in line. I understand that the shop is busy, but I purchased my vehicle from this exact location just six months ago, and I expected better support. To be honest, I love my car, but this issue is frustrating and embarrassing—especially since a new vehicle shouldn’t have this problem. At this point, I’m even considering trading it in for something else. More
by mboatwright5489
Employees Worked With
February 13, 2025
Efrain Guerrero was amazing. .. Got me in and out very quickly... Explained everything to me was very efficient and friendly .. Got me in and out very quickly... Explained everything to me was very efficient and friendly More
by Lenny.lennylloyddasilva
Employees Worked With
Efrain Guerrero
February 13, 2025
Great service - Javier was very helpful and kept me posted on how long it would be for me to get my vehicle fixed. Called me promptly when it was ready for pick up. I found their loaner service with posted on how long it would be for me to get my vehicle fixed. Called me promptly when it was ready for pick up. I found their loaner service with Enterprise to be very good also and enjoyed the vehicle that was loaned to me. More
by Jcweg
Employees Worked With
Javier Garcvia
February 13, 2025
Tyler was really helpful to me. I happy toto back to work with him again. I happy toto back to work with him again. More
by sandorm74
Employees Worked With
Other Employees :
Alexis Jackson, Alexander McDermott, Jeremy Rybak
February 12, 2025
Robert did a great job. He was attentive and kept me updated on the work He was attentive and kept me updated on the work More
by Jaxtell
Employees Worked With
February 12, 2025
Good job and had good experience. Look forward to possibly purchasing another vehicle very very soon. Look forward to possibly purchasing another vehicle very very soon. More
by MSGRETCHANN
February 11, 2025
A man of his word and excellent service. I didn't have an appointment but needed a tire. Called and was transferred to Robert. He was able to take care of me with no appointment. His s I didn't have an appointment but needed a tire. Called and was transferred to Robert. He was able to take care of me with no appointment. His service was impeccable. More
by Tdg2009
