Penske Cadillac of South Bay

My service advisor Reggie is always dependable. Really appreciate how he’s informative with the service that needs to be performed and helps get it done in a timely manner Really appreciate how he’s informative with the service that needs to be performed and helps get it done in a timely manner More

I was disrespected, not treated with no compassion or care. My time there was Nightmarish care. My time there was Nightmarish More

Very Helpful, Worked out a mutually beneficial deal. Thanks for the effort and follow ups. Michael Thanks for the effort and follow ups. Michael More

Clean fast friendly service from everyone there Nathan was extremely helpful during the whole 8hrs process I was there very pleasant polite and professional he is a great asset to the Penske team was extremely helpful during the whole 8hrs process I was there very pleasant polite and professional he is a great asset to the Penske team More

Tyler was amazing ! !! Such a great salesperson to work with . I wouldn't have bought the car if it wasn't for him ! By the way I bought a Hummer EV !! Such a great salesperson to work with . I wouldn't have bought the car if it wasn't for him ! By the way I bought a Hummer EV More

Professional and friendly. Although I did not have an appointment, they still looked at the issue I had going on with my car, and from there, they narrowed down the problem and Although I did not have an appointment, they still looked at the issue I had going on with my car, and from there, they narrowed down the problem and got me an appointment right away. The only negative thing I found is their customer lounge seating. It is horribly in need of new chairs. Currently, the seating is so uncomfortable and low to the ground, that you almost fall into the chairs and when you try to stand up, that is a whole new issue. I finally struggled to the point where I went and sat in the other waiting area with cafeteria-style seating. I witnessed customer after customer also having the same stress and trouble sitting in the seats and later trying to stand back up. More

Excellent service provided by Efran Vehicle was serviced and ready when promised Online payment made the experience even better and ready when promised Online payment made the experience even better More

Helpful, friendly staff; Robert Wright is always attentive and easy to work with. Always appreciate the dealership service promotional offers. attentive and easy to work with. Always appreciate the dealership service promotional offers. More

Over three hours waiting for an oil change that I made an appointment very disappointed appointment very disappointed More

I had the pleasure of working with Giovanna Graff from my test drive through to the final purchase, which took about two weeks. Throughout this period, Giovanna was an exceptional salesperson. She maintained test drive through to the final purchase, which took about two weeks. Throughout this period, Giovanna was an exceptional salesperson. She maintained constant communication, promptly responded to my emails, and answered all my questions, without any of that “salesperson pushiness.” When it came time to finalize the purchase, she had already completed much of the necessary paperwork, significantly reducing the time I spent at the dealership. Giovanna's efficiency and straightforward approach made the entire process remarkably smooth and enjoyable, which is a pleasant contrast to my usual experiences with car buying. Given this positive experience, I look forward to returning to Giovanna for the purchase of my wife's next vehicle. More