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Penske Cadillac of South Bay
Torrance, CA
1,623 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,623 reviews
Verified Customer
October 11, 2023
Xavier and the services rendered was great! Thank you! I wanted to buy mats but the service department was NOT so great. I waited almost an extra 30 minutes for them to check inventory but deci Thank you! I wanted to buy mats but the service department was NOT so great. I waited almost an extra 30 minutes for them to check inventory but decided to leave without purchasing them because of the long wait and they never confirmed. There was a lady that was at the service desk but I do not recall her name. More
by NEESHAFELDMAN
Employees Worked With
Other Employees :
Xavier was excellent and very thorough.
October 11, 2023
Javier provided excellent service. He explained what needed to be done to the car and what time the car would be ready. The service was completed when he said it would be, and the ca He explained what needed to be done to the car and what time the car would be ready. The service was completed when he said it would be, and the car washed. Javier is professional, courteous and knowledgeable. More
by DNHERBST
Employees Worked With
October 11, 2023
The service provided was excellent and my service rep was great in explaining everything to me. great in explaining everything to me. More
by DPRESLEY0
Employees Worked With
October 11, 2023
I had a great experience at this dealership, they are very friendly, easy to talk to and very helpful. very friendly, easy to talk to and very helpful. More
by DINOSPAHO
Employees Worked With
Other Employees :
Haroutioun Boyadjian, Caddy Munteanu
October 10, 2023
No loaner cars, shuttle or Uber/Lyft service provided for customers. Only car dealership that doesn’t provide transportation if any kind. Also, my vehicle needed new drivers side door handle. When I returned customers. Only car dealership that doesn’t provide transportation if any kind. Also, my vehicle needed new drivers side door handle. When I returned to pick up vehicle the (new?) door handle was completely unattached on the right hand side. Had to find my service advisor to show him and he took car back to service department to have it fixed. I paid $525 for a new handle that wasn’t even properly installed. Also paid $70 for my Uber service to get home and back to dealership to pick off my car. Lousy customer service! More
by CARTERKS
October 09, 2023
They worked closely with me on what my best option was ans took care of me quickly and with courtesy. I have been usimg Penske for the last three leases. ans took care of me quickly and with courtesy. I have been usimg Penske for the last three leases. More
by DAWNKARTEE
October 08, 2023
Personable, efficient & helpful. I.was greeted, taken care of, rental car brought to dealership to make it easy I.was greeted, taken care of, rental car brought to dealership to make it easy More
by Shellishelli5
October 08, 2023
Thanks so much for the awesome service. I highly recommend. They made the process easy by making sure everything was taken care of before I left. I highly recommend. They made the process easy by making sure everything was taken care of before I left. More
by DINOSPAHO
