Penske Buick GMC
Shillington, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 102 reviews
Wonderful customer service from a very knowledgeable sales person. I was browsing in the area for a used vehicle and she was a huge help. I will be coming back to work with her when I decide to purchase sales person. I was browsing in the area for a used vehicle and she was a huge help. I will be coming back to work with her when I decide to purchase. More
Stopped in to browse, spoke with a young lady, Amber. She was extremely pleasant and very knowledgeablel and will tell my friends to stop in to see her. was extremely pleasant and very knowledgeablel and will tell my friends to stop in to see her. More
I am a previous customer from the former dealership and some time has passed since I've been to the dealership for a visit. As soon as I walked in, I was greeted by the receptionist (I think Erica?)- she w some time has passed since I've been to the dealership for a visit. As soon as I walked in, I was greeted by the receptionist (I think Erica?)- she was very friendly and pleasant. Randy, my salesperson, was very helpful in walking me through my purchase and never pushed me into buying. Before I left, Victor introduced himself and offered to answer any other questions I might have had- again, not pushy. Unfortunately, I did not end up buying due to some personal changes, but when I am ready I know right where I'm going. The entire experience made a big impression on me and I will always recommend them when someone needs a car. More
The sales staff was very easy to work with. It was not a "pushy" sale allowing us to look at our options without feeling pressure. The trade in was fair based on the book value. We would definitely recomm "pushy" sale allowing us to look at our options without feeling pressure. The trade in was fair based on the book value. We would definitely recommend them to others. More
Outstanding service - had difficult to diagnose problem on my new corvette and Charlie fit me in right away. Jeremy was on top of things and called me every day to give me a status report on finding the p on my new corvette and Charlie fit me in right away. Jeremy was on top of things and called me every day to give me a status report on finding the problem and repairing. Found a second issue and took care of it as well. Very on top of their game! Great service, knowledgeable and courteous. Highly recommend to anyone. More
I have never been into a dealership that actually came back from my offer after speaking to "the manager" with a lower price than I offered! And this was after offering a significantly below inv back from my offer after speaking to "the manager" with a lower price than I offered! And this was after offering a significantly below invoice number and I kept all of the rebates. No high pressure sales, and extremely helpful in getting me the aftermarket/accesories that I wanted. I am a very shrewd negotiator, and researched KBB, Edmunds.com etc. These people are really that good! More
My experience was/is terrific! I first made contact with the GP GMC dealership on the internet, and was promptly contacted by Amber. She was friendly, knowledgeable and made me feel completely comfortable t the GP GMC dealership on the internet, and was promptly contacted by Amber. She was friendly, knowledgeable and made me feel completely comfortable throughout the buying process. Additionally, I've been bringing my car in for service and it's always easy,smooth, and accommodating. I am happy to recommend this dealership to anyone looking for a new car :) More
We had a very good experience test driving the Buick Regal. Our salesperson was very knowledgeable and helpful. We have recommended Penske to many of our family and friends and they have also been ext Regal. Our salesperson was very knowledgeable and helpful. We have recommended Penske to many of our family and friends and they have also been extremely pleased with the staff and service. More
This was my second visit to this dealership for service needs of my GM Car. On the overall I find them to be good and responsive - so far. We have five cars in our family and we do try to keep all of our c needs of my GM Car. On the overall I find them to be good and responsive - so far. We have five cars in our family and we do try to keep all of our cars in good condition. So a realiable and good value service is important to us. More
I appreciated the friendly greeting upon arrival and the promptness of service today............also the fact I could put the bill on our account. During the wait I enjoyed talking with a sales rep about t promptness of service today............also the fact I could put the bill on our account. During the wait I enjoyed talking with a sales rep about the new cars. More