Penske Buick GMC

Great place to buy a car. Everything as great from the moment we stepped on the lot. I called ahead of time to ensure the car I wanted was still there. Bob B. was great from te Everything as great from the moment we stepped on the lot. I called ahead of time to ensure the car I wanted was still there. Bob B. was great from test drive to handshake as I left in my new car. Car was listed at a very fair price, and they even came down a little to meet me at the monthly payment I wanted. Thanks for a great car buying experience! More

Positive experience, new truck purchase. Positive experience dealing with Geoff Penske Buick GMC and their professional staff; Victor Popescu General Sales Manager, my Salesman Randy Fryberge Positive experience dealing with Geoff Penske Buick GMC and their professional staff; Victor Popescu General Sales Manager, my Salesman Randy Fryberger Commercial Sales Manager and Kevin Bridgman Financial Services Manager. I'm a repeat customer because I get a fair deal when making a purchase and the service department is exceptional. I have recommended the dealership to family and friends. More

Everything was excellent. Bryan was very helpful,knowable about the car, very satisfied with price and what was offered for my car. Everything about finance explained very w Bryan was very helpful,knowable about the car, very satisfied with price and what was offered for my car. Everything about finance explained very well. More

Outstanding Service From the time I walked into the showroom until I drove away with my new 2015 Buick Encore, the quality of customer service from everyone was truly out From the time I walked into the showroom until I drove away with my new 2015 Buick Encore, the quality of customer service from everyone was truly outstanding. They exceeded my expectations on every level. More

2015 Sierra 1500 Had an awesome experience buying my first new vehicle from these guys. I'll definitely recommend them to friends and family. The price was right, the Had an awesome experience buying my first new vehicle from these guys. I'll definitely recommend them to friends and family. The price was right, the service was great, and I've got an awesome new truck. Everyone at this dealership was polite, courteous and did their best to make my experience enjoyable. Thanks Geoff Penske Buick GMC again for the new wheels. More

Awful Experience! Awful experience! Salespeople were friendly , helpful, knowledge, and all that good stuff. However, we feel taken advantage of. We were told that the Awful experience! Salespeople were friendly , helpful, knowledge, and all that good stuff. However, we feel taken advantage of. We were told that the best they could offer for our trade was $33.000. The man stated that this was the best he could do, because it would be difficult to sell our car and he might have to send it to auction. Our trade was a 2014 Buick Enclave with 2,597 miles (which we bought 2 weeks prior for approx. $10,000 more) Two days later when I checked the website, they had our car (same color, features, mileage) listed at $49,000. They advised us against buying back our old minivan, but we did anyway. They sold it to us for more than they gave in trade, because they repaired the seat. The repair did not look good. On the way home whatever stuff they smeared on the seat (to fix it) came off on my husband's jeans. Very disappointed!!! Several other things are worse now than when we traded it in. Very Frustrating. We would not recommend this dealership. More

Great Experience, Professional and Courteous I bought a 2015 GMC Yukon from Victor and Jeremy and I can't say enough about the great experience I had at Geoff Penske Buick GMC. The show room was I bought a 2015 GMC Yukon from Victor and Jeremy and I can't say enough about the great experience I had at Geoff Penske Buick GMC. The show room was immaculate (best coffee machine ever, Cappuccino too!!), the people courteous and knowledgeable and most importantly trustworthy! I traded in my 2002 Toyota Sequia and got more then a fair price for it. I also purchased great extended warranties that cover the inside and outside of my vehicle which is important to me because I keep my vehicles for a long time (last vehicle 13 years). After the deal was done Jeremy went through all the bells and whistles that are in my beautiful new Yukon and there are plenty. He wanted to make sure I was completely satisfied before I left that day, but he also went the extra mile sending a follow up email saying to contact him with any questions related to anything. Ricki from the finance department was also very knowledgable and spent the time working out what was best for us related to financing a small business vehicle which can be sometimes complicated. This is the second vehicle we purchased from Penske and recommend it to our friends and they purchased a Acadia Denali. They also had the same great experience. More

Flawless I bought a 2010 Mercedes-Benz ml320 Blutec from Randy. This was totally an online sale up to the point of signing the papers and picking up the vehicl I bought a 2010 Mercedes-Benz ml320 Blutec from Randy. This was totally an online sale up to the point of signing the papers and picking up the vehicle. I was very impressed when I actually got to the dealership (180 mile drive). The vehicle was much nicer than I had expected and the few flaws it did have were accurately described in the correspondence. I would certainly recommend this dealership and even buy again myself. Troy More

There are still good honest sales professionals out there 2007 I purchased a 2007 Envoy. What a sweet ride that was and with 125,000 miles on today still runs like a dream. Randy Fryberger was the sales rep. 2007 I purchased a 2007 Envoy. What a sweet ride that was and with 125,000 miles on today still runs like a dream. Randy Fryberger was the sales rep. Yesterday 8-11,2014 I pushed myself to go ahead and look at the 2015's that just came out. I found one and lo and behold who comes up to assist but Randy 7 years later. Same great attitude same helpful self. Well I purchased the 2015 and left with it. Whoever gets the 2007 Envoy is getting a great ride not even a rattle anywhere and still runs like the first day. Randy - thank you and thanks to Penske for the professional business you run. IM a pretty big critique of sales associates so this is definately not something I do very often by posting exceptional service. L J Ludwig, East Cocalico Twp, Lancaster County PA. More

salesman victor you made the first impression!My overall experience was very positive! They are minor issues with truck.Just got back from shore and got 21.4mp victor you made the first impression!My overall experience was very positive! They are minor issues with truck.Just got back from shore and got 21.4mpg! More