Penske Buick GMC

Prompt and courtious service. Appointment was for 8:00AM and my car was taken almost immediately at the time of appointment. Work was completed and the car was washed and delivered back to me in a reasonabl and my car was taken almost immediately at the time of appointment. Work was completed and the car was washed and delivered back to me in a reasonable amout of time. More

First let me say thank you to all of you. It was a pleasure dealing with everyone. While there we were waiting for Tom to finish with other people we met a young girl who is just learning and she was pleasure dealing with everyone. While there we were waiting for Tom to finish with other people we met a young girl who is just learning and she was great. We laughed so much and it made the wait so much better. Everyone was so polite and made our time there much smoother. We just love our Equinox and would definitely buy from your business again. We also will pass on to our friends and family that you really work with everyone and make things go smooth. Once again Thank you so much. Donna & David Mertz P.S. One thing we did notice about the vehicle is that it was advertise that there was 76003 miles on it but when we got there we noticed there was 77300 something which is over 1300 more miles. Just wondering how that happened? Would love to know if you get the time. Thanks again…Donna More

In 2004 (then Dan Phelps Buick GMC) I had found that Victor (then a salesman) was "bending over backwards" to make me a customer. After looking for a replacement for our Tahoe, we leased a Yukon and wer Victor (then a salesman) was "bending over backwards" to make me a customer. After looking for a replacement for our Tahoe, we leased a Yukon and were never sorry. The service was great. We returned the Yukon in 2007 and purchased a conversion van from another dealer (Penske didn't sell conversion vans). We were sorry- the service from that other dealer (close to Phila) was horrendous. I also leased a 2007 Silverado from another local dealer (again I was sorry). So the lease on my 2007 Silverado was expiring 08/05/11 and I started looking for a replacement in May, including GMC and Chevy. The Chevy dealer I had dealt with in the past, which had always messed up something on ordering or acquiring my next vehicle was closed by Chevrolet during the recession (not hard to understand why). I went to another local Chevy dealer as well as back to Victor. Victor said "We want you driving a Sierra." He did everything under the sun to make that happen. We couldn't find a truck that had everything I wanted so we ordered on June 17th. Victor "pushed" and the truck was delivered in record time- less than 6 weeks. And to top it off, they transferred the step bars from my 2007 to the 2011 as well as installed a bed liner in less than 3 hours. Hard to beat the service both from the sales side and the service side. Thank you Victor, Randy, and Jeremy- your number one in my book. More

My wife and I stopped by G. Penske to briefly look at an Acadia. We were immediately greeted by Mike, who we found to be one of the best auto salepeople we have dealt with. He was courteoius, knowledgable Acadia. We were immediately greeted by Mike, who we found to be one of the best auto salepeople we have dealt with. He was courteoius, knowledgable, and easy to work with. He took his time, and was very patient with all of our questions and tossed in a bit of humor to boot. We came back the next day, and everyone was very busy (end of month). Mike was not avaialble, but Victor, the sales manager, or anyone who was available, stepped in as needed to keep the process moving along. It was obvious they work as a team. We had a great experience with Mike, Victor and Penske, and will go back when ready for our next vehicle. Note that the (4) answer on price was only because it can never be low enough!! More

On 6-23-11 I had my 1986 Buick Grand National serviced & body work done. Everyone did an excellant job, and It was finished correctily ontime.Hats off to everyone Involved. Thanks again Coli & body work done. Everyone did an excellant job, and It was finished correctily ontime.Hats off to everyone Involved. Thanks again Colin Rarick 4021 Grant St. Reading, Pa. 19606 More

All my issures were taken care of and the service specialists listed above were friendly and keep me informed and they did an excellent job washing my GMC p/u truck as well. specialists listed above were friendly and keep me informed and they did an excellent job washing my GMC p/u truck as well. More

Jeremy is the main reason we keep coming back. He's professionalizm and personal attention is the best. If Jeremy stays we will be back. professionalizm and personal attention is the best. If Jeremy stays we will be back. More

We purchased a new Buick Enclave in March and love it. Everyone was extremely helpful throughout the whole buying process. Amber was extremely knowledgeable of the products Penske Buick has to offer. I wo Everyone was extremely helpful throughout the whole buying process. Amber was extremely knowledgeable of the products Penske Buick has to offer. I would recommend them to anyone looking for a new/used car. More

I asked for oil change and alignment. They assured me th car would be driven nd checked to see if I needed the front wheel only or the all wheel therefore not having to spend more than I needed too. They we car would be driven nd checked to see if I needed the front wheel only or the all wheel therefore not having to spend more than I needed too. They were also very efficient with the time it took because I was waiting. More

Great customer service from initial drive in to Great customer service from initial drive in to departure. Great parts department. Would definately recommend this dealership for parts and service Great customer service from initial drive in to departure. Great parts department. Would definately recommend this dealership for parts and service. Have not had any experience with a new vehicle purchase here as of yet. More