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Penske Buick GMC
Shillington, PA
104 Reviews
Welcome to Geoff Penske Buick GMC, your first choice for new and used cars, trucks, and SUVs in the Lancaster, PA area. The Penske family would like to personally thank you for visiting our website. It’s our goal to make it easy for anyone to search our up-to-date inventory of new and used Buick and GMC vehicles along with many other makes and models. If Kutztown enthusiasts are looking for the largest selection of Buick and GMC cars, trucks, and SUVs near Lancaster, we’re just a half-hour drive southeast on US-222.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 104 reviews
February 21, 2025
The sales staff is friendly and knowledgeable and is not pushy but instead tries to understand what the customer is looking for and then works to find vehicles that are potential options as well as best fin pushy but instead tries to understand what the customer is looking for and then works to find vehicles that are potential options as well as best financing based on customer needs. The service department is top-notch with everyone there being friendly and polite, knowledgeable, respectful and ensuring that options are provided to help the customer decide on the most appropriate service. All in all a great place to do business. More
by MBerg77
Employees Worked With
Other Employees :
Andrew Eisenhower Five Stars
January 25, 2025
Took less time than quoted but didn’t say anything about air filter that is at 20 % had to see it when they reset the oil percentage air filter that is at 20 % had to see it when they reset the oil percentage More
by jforte.s
April 12, 2024
Jared was amazing, told all my friends how great he was to work with and looking forward to working with Jared in the future. to work with and looking forward to working with Jared in the future. More
by wgriffith
Employees Worked With
February 26, 2024
While there, my husband even commented who awesome your service is. Andrew is wonderful and keeps me updated for next service due and even how to approach them by adding a piece of a large 100k service service is. Andrew is wonderful and keeps me updated for next service due and even how to approach them by adding a piece of a large 100k service over next few O/L/F and trip inspections. This will help avoid a $1500 bill by spreading the services out. Love how you think of your customers and the financial impacts of servicing. More
by candy.roche
Employees Worked With
Andrew in Service gets 5 stars!
December 04, 2023
The whole staff was a pleasure to deal with. Taylor took his time explaining all the features of the Encore GX I am leasing. Taylor took his time explaining all the features of the Encore GX I am leasing. More
by philmarez
July 13, 2023
Harry was very easy to work with and extremely knowledgeable about the vehicle. A very good buying experience overall. knowledgeable about the vehicle. A very good buying experience overall. More
by Scottsilberman590
July 13, 2023
Harry Your were Awesome. Thank you for taking the time to take great care of me. I really love the Encore GX and actually now wish I had of Leased it for 36 months.. Oh w Thank you for taking the time to take great care of me. I really love the Encore GX and actually now wish I had of Leased it for 36 months.. Oh well. Hopefully you will still be with there in 24 months so we can do business again,,, More
by Kimgraves1102
Employees Worked With
March 30, 2023
The buying experience was terrific. The sales people were courteous and very accommodating. I recommend the dealership without reservation. The sales people were courteous and very accommodating. I recommend the dealership without reservation. More
by bens
March 08, 2023
Jared H was my assigned salesman. He was very personable, and like others - did not put on any pressure. I told him up front what to expect as my credit rating was quite low. With He was very personable, and like others - did not put on any pressure. I told him up front what to expect as my credit rating was quite low. With a huge surprise, the team at Penske was able to work out a deal for me and I was able to drive away with a 2022 GMC Terrain. More
by belldude
Employees Worked With
Jared Homan
January 08, 2023
Very helpful nice respectful clean efficient Laugh prompt kind very business manager greeted me gift prompt kind very business manager greeted me gift More
by Michele.drayer
Employees Worked With
