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Penske Buick GMC Of Cerritos
Cerritos, CA
1,050 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,050 Reviews of Penske Buick GMC Of Cerritos
August 23, 2024
Jose was very helpful and straightforward the estimate he gave me over the phone was the same price I walked out with and we really appreciated that.He was straight to the point no confusion at all and we wa gave me over the phone was the same price I walked out with and we really appreciated that.He was straight to the point no confusion at all and we walked out with a new truck . We truly appreciate his help and the help of gmc we are very happy with are purchase More
by URIURIB2
Verified CustomerEmployees Worked With
Jose Solis
August 22, 2024
The service of last week was miss-diagnosed, resulting in an expensive repair. The initial failure continued to occur. However, this return service this week resulted in a proper diagnosis. An even more an expensive repair. The initial failure continued to occur. However, this return service this week resulted in a proper diagnosis. An even more expensive repair is necessary, But the dealership is covering this repair. That is handling customer service the Right Way. More
by TMLOWERY48
Employees Worked With
Service writer: Stephanie Villegas
August 20, 2024
Terrible service! 5 hours for a xxxx oil change and I had an appointment. Made them cancel the recall update in the radio bc I had already waited 5 hours. 5 hours for a xxxx oil change and I had an appointment. Made them cancel the recall update in the radio bc I had already waited 5 hours. More
by nathencastro
Employees Worked With
Don’t know
August 17, 2024
Once the car was ready, held up by manufacturing, the purchasing experience was great. I felt like they took great care of us and believe I received a great deal. purchasing experience was great. I felt like they took great care of us and believe I received a great deal. More
by jbuzmiller
Employees Worked With
Anthony Aguilar, Matthew Stein
August 14, 2024
Called to see if my vehicle was ready for pick up and was told that Donald was busy, after waiting an hour for a call back i finally went to the dealership, walked up to Donald saw him on his phone laughing told that Donald was busy, after waiting an hour for a call back i finally went to the dealership, walked up to Donald saw him on his phone laughing instead of helping his customer. Unacceptable and I will not be returning to your dealership. More
by BELL.DARY
Employees Worked With
Donald
