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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Call Dealership (877) 886-6265

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

September 25, 2024

My car was at the dealership for three weeks and they couldn't fix the problem. They returned my car to me exactly as I left it. More

by janetga15
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Moreno, Jose Solis
Report | Print
Sep 26, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Buick GMC of Cerritos and would like the opportunity to discuss the repairs performed on your vehicle by our Service Team. Please reach out to me directly. I look forward to hearing from you. Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

September 25, 2024

Helpful efficient service , I will Penske doing all service on my truck in the future. More

by GLLLUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Camille Soto, Clarissa Vargas
Report | Print
Sep 25, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind words about Penske Buick GMC of Cerritos. Looking forward to continuing our efficient service on your truck. Wish you well.

September 24, 2024

Beautiful I was offered help immediately I was showing everything I wanted to see all my questions were answered we started doing paperwork More

by GLENN.NANCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Clarissa Vargas
Report | Print
Sep 24, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your review of Penske Buick GMC of Cerritos. Happy to hear our team was able to assist effectively and promptly. Take care!

September 24, 2024

A very obliging young man a no pressure sales guy gives you time to think things over with transarency on the procedure. Great experience More

by chspencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
Report | Print
Sep 24, 2024 -

Penske Buick GMC Of Cerritos responded

Glad you had a great experience with our team at Penske Buick GMC of Cerritos. Wishing you all the best.

September 22, 2024

Michael was great. Explained everything. Made offers and respected my decisions. Gave me fair pricing. More

by Lifesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Sep 23, 2024 -

Penske Buick GMC Of Cerritos responded

Glad Michael provided clear explanations and fair pricing. Thanks for choosing Penske Buick GMC of Cerritos.

September 21, 2024

Excellent professional customer, service and service Great place to have your vehicle repair or service More

by robertwith4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia, Anthony Aguilar, Matthew Stein
Report | Print
Sep 23, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, We are glad to learn about the excellent and professional experience you had with our Service Team. However, I would like the opportunity to learn more about the 3-star rating we have received. Can you please send your preferred contact method to me? Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

September 21, 2024

Richard and the Desk Josue were a pleasure to work with. thanks you guys i was a easy process with no pressure. . More

by Roy Cerda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez , Josue Moreno
Report | Print
Sep 23, 2024 -

Penske Buick GMC Of Cerritos responded

Thanks for your feedback. Happy to know you had a smooth experience at Penske Buick GMC of Cerritos.

September 20, 2024

Definitely a long wait for just an oil change. 2-2.5 hours quoted and that what it was. But I do have confidence leaving there that the job was done correctly! More

by SAMUEL.MESTRE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael on service department representative
Report | Print
Sep 23, 2024 -

Penske Buick GMC Of Cerritos responded

Thanks for your patience; glad to know you trust the work of Penske Buick GMC of Cerritos.

September 20, 2024

Team member very friendly and very reliable. They did the impossible to make this deal happen. I really appreciate it. Thank you so much. I’m very happy to meet everybody at the dealership. More

by PAULGONZALEZ2019
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales, Josue Moreno, Matthew Stein
Report | Print
Sep 21, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos appreciates your kind words about our team. It’s great to know you had a positive experience with the deal. Thank you for sharing and take care!

September 20, 2024

She was the best! Really helpful and knowledgeable. She made the process easy and stress free. I appreciate all of her help. I will recommend her to all my people. Tha More

by Vincentjavi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto, Matthew Stein, Clarissa Vargas
Report | Print
Sep 21, 2024 -

Penske Buick GMC Of Cerritos responded

Glad to hear you had a good experience with our team at Penske Buick GMC of Cerritos. We appreciate your recommendation and thank you for your review.

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