Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Call Dealership (877) 886-6265

18400 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

1,050 Reviews of Penske Buick GMC Of Cerritos

October 01, 2024

Matt and Kay were great. easy to work with, respectful, and responsive. Would definitely recommend More

by Jaron.Stern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Inoue, Matthew Stein
Report | Print
September 29, 2024

This was the fastest service I have ever experienced at any dealership, and it was more than a L-O-F procedure. More

by TMLOWERY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer: Stephanie Villegas
Report | Print
Sep 30, 2024 -

Penske Buick GMC Of Cerritos responded

Glad to hear you had such a swift experience with the L-O-F procedure at Penske Buick GMC of Cerritos. Our team takes pride in efficient service. Thanks for your review.

September 28, 2024

Courteous, helpful ,and good customer service from everyone I had contact with, good experience thank you More

by CARRERAFAM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German (sales manager), Javier Garcia
Report | Print
Sep 28, 2024 -

Penske Buick GMC Of Cerritos responded

Glad your experience with Penske Buick GMC of Cerritos was positive. Thank you for sharing. Take care!

September 27, 2024

Muy amables gracias por ayudarme a cotizar mi camioneta me encanto muy buen cervicio muy amables.. More

by ceciliagarcia1918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
Report | Print
Sep 27, 2024 -

Penske Buick GMC Of Cerritos responded

Nos complace que hayas tenido una experiencia positiva en Penske Buick GMC de Cerritos. Apreciamos tus amables palabras sobre nuestro servicio. Que tengas un buen día.

September 27, 2024

Everyone at Penske Cerritos made the process of buying this truck smooth and easy. I would like to thank Darren for his help with this process. More

by ttuna2@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Javier Garcia
Report | Print
Sep 27, 2024 -

Penske Buick GMC Of Cerritos responded

Glad to hear you had a smooth and easy buying process at Penske Buick GMC of Cerritos. Our team appreciates your kind words.

September 26, 2024

The service was fast, and the service tech Stephanie Villegas was very helpful and courteous. More

by MARILYN.COTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
Report | Print
Sep 27, 2024 -

Penske Buick GMC Of Cerritos responded

The team at Penske Buick GMC of Cerritos appreciates your kind words. Glad to hear the service was prompt and helpful. Thanks for sharing!

September 26, 2024

Estuvo bien la visita me atendieron muy bien espero siempre sea así siempre para todos More

by juanpoblano44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Jose Solis
Report | Print
Sep 26, 2024 -

Penske Buick GMC Of Cerritos responded

Gracias por tu comentario. Nos alegra saber que recibiste una buena atención en Penske Buick GMC of Cerritos.

September 26, 2024

Easiest car purchase I’ve ever had. Penske Buick was great and I would recommend them to anyone. More

by NW2124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Matthew Stein, Cristina Morales
Report | Print
Sep 26, 2024 -

Penske Buick GMC Of Cerritos responded

Happy to hear that your car purchase went smoothly with us. Thank you for recommending Penske Buick GMC of Cerritos; we appreciate it.

September 25, 2024

Great service! The team was professional, efficient and kept me informed throughout the process. My truck is running smoothly, and I appreciate the attention to d More

by Karenapadgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
Report | Print
Sep 25, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for the feedback. It’s great to hear your truck is running smoothly and that our team at Penske Buick GMC of Cerritos kept you informed throughout. We appreciate your kind words about our service!

September 25, 2024

Didn’t take care of the issue. Did not even call me back to discuss when I asked them to. Very disappointing. I may not purchase a GMC product in the future with such a lack of ser More

by JSAPPINGTON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I called and spoke with whoever it was that answered the phone. They said they would have a manager call me back which never happened.
Report | Print
Sep 28, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us here at Penske Buick GMC of Cerritos and I would appreciate the opportunity to speak with you to address your feedback about your recent visit with our Service Department regarding the quality of communication. Please reach out to me directly. Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

1
...
23
24
25
...
105