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Penske Buick GMC Of Cerritos

Cerritos, CA

4.5
900 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 900 reviews

October 22, 2024

First complimentary service on my new truck. Only took a couple oh hours because of a recall software update. Everything running great. More

by BIGWAVEDN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
Oct 23, 2024 -

Penske Buick GMC Of Cerritos responded

Sounds like your new truck is off to a great start. Thank you for coming to Penske Buick GMC of Cerritos!

October 22, 2024

It’s always a pleasure to come to the dealership, advisors are very helpful & knowledgeable The dealership is always so nice and clean. I would certainly recommend it to family & friends. More

by SANDVILLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

When I went to go pick up my truck it was such a great experience! More

by drezai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your great experience at Penske Buick GMC of Cerritos. We hope you enjoy the truck!

October 20, 2024

Appreciate Alex’s professionalism, knowledge, and attention to detail. He was extremely knowledgeable and took the time to explain to me every feature of my new truck. Also had. Great handshake and a More

by ines.adrian51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience with our team at Penske Buick GMC of Cerritos. It's great to hear about the attentive service while going over all the details of your truck. Hope you enjoy every mile in it!

October 20, 2024

Great service easy to work with hade me in and out of there stress free and a smile on my face. More

by jneino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Penske Buick GMC Of Cerritos responded

We're pleased to know that your experience at Penske Buick GMC of Cerritos was stress-free and smooth. Our team is happy you left with a smile.

October 19, 2024

Took my truck in for a diagnoses on my brakes & was told my brake pads are fine & the squeezing was normal. Took it to another dealership for a 2nd opinion & was told my brake pads were in need of an immedi More

by markbarraza1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 21, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Thank you for bringing this to our attention. I would like the chance to speak with you about your experience with our Service Team regarding the diagnosis of your brake pads. Can you please reach out to me directly? I appreciate your time! Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

October 19, 2024

It was a great experience! Staff was very knowledgeable and address all if my concerns! Went to several dealers however circled back to Cerritos mainly for the agent Alex More

by Shawnetteparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Penske Buick GMC Of Cerritos responded

Pleased to hear that our team at Penske Buick GMC of Cerritos addressed all your concerns. We're glad you returned to us. Appreciate the kind words about our knowledgeable staff.

October 19, 2024

I would recommend Kim Inoue to anyone looking to buy a car. Very informative and easy to work with. Very honest and straightforward. More

by Persicot1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Inoue
Oct 19, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for the recommendation. We're glad our team provided an informative and straightforward experience at Penske Buick GMC of Cerritos.

October 17, 2024

I enjoyed working with Martha, the trainee. She should make commission! Clarissa was good as well, but Martha was excellent. Enjoyed working with German as well. Good experience overall. More

by sanchzskylar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martha, German
Oct 17, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos is glad you had a great experience with our team. Your feedback on the trainees and associates is appreciated.

October 16, 2024

Great experience from the beginning to the end of the whole process with every employee who helped us. More

by christy22kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos is pleased you had a great experience from start to finish. Thanks for sharing your positive feedback with us.

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