Pensacola Honda - Service Center

Made an 8:30 appt; arrived at 8:10 and got in line; 3 cars in front of me. No one spoke to me or approached my car until all 3 cars in front of me had cleared the lane. Two other cars that arrived afte cars in front of me. No one spoke to me or approached my car until all 3 cars in front of me had cleared the lane. Two other cars that arrived after me but got in the second service lane were handled before me. Very poor service in my opinion. More

As always, great service, friendly personnel, and and I was in and out in record time. Colby was very helpful and listened to my needs. was in and out in record time. Colby was very helpful and listened to my needs. More

Honda's recall notice was received and mailed back 3 weeks ago. My Friday call resulted in a Monday appt., an easy 1+ hour until the car was ready, nicely washed, with friendly service agent Jeremy (who weeks ago. My Friday call resulted in a Monday appt., an easy 1+ hour until the car was ready, nicely washed, with friendly service agent Jeremy (who prior to service listened to the two service points I thought pertinent to the recall notice). More

Melissa in service was great, she addressed all of my requests and was very professional. I'm so happy to be a HONDA owner and one reason is your dealership and personnel who are employed there. You sh requests and was very professional. I'm so happy to be a HONDA owner and one reason is your dealership and personnel who are employed there. You should be proud of them. Cleanliness is so impressive. Congrats! Judie More

Colby was great. He got me in and out of the dealership in under an hour for a software update. Nice to have the car cleaned also. Honda does a phenomenal job at their service department. in under an hour for a software update. Nice to have the car cleaned also. Honda does a phenomenal job at their service department. More

I went in to get my transmission filter and fluid changed. Also I needed the cabin air filter changed. I told them that the motor oil did not need changed as it had 60% life. They changed the motor o changed. Also I needed the cabin air filter changed. I told them that the motor oil did not need changed as it had 60% life. They changed the motor oil anyway, an extra charge that I didn"t need !!! I will look elsewhere for service in the future ! More

Service department is always polite and efficient. John was honest and cared about my car needs. He was knowledgeable and my wait time was under 30 min was honest and cared about my car needs. He was knowledgeable and my wait time was under 30 min More

I'm moving at the moment, and don't have a lot of time, but everyone was wonderful and efficient. Tom was especially helpful and informative. but everyone was wonderful and efficient. Tom was especially helpful and informative. More

John was my service representative and followed through with the service that my car needed. My service was less than he quoted which was great! I will be using Pensacola Honda for all my service needs. with the service that my car needed. My service was less than he quoted which was great! I will be using Pensacola Honda for all my service needs. More

My service appointment was made easily and conveniently. John, the service rep, was very helpful, courteous, and appreciative of my business. The service technician was thorough, efficient, and exceeded m John, the service rep, was very helpful, courteous, and appreciative of my business. The service technician was thorough, efficient, and exceeded my expectations. More