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Pensacola Honda - Service Center

Pensacola, FL

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202 Reviews

202 Reviews of Pensacola Honda - Service Center

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July 18, 2019

Awesome Service Department I had to bring our Crosstour in for some more repairs and maintenance and as usual Zane and Jeremy were awesome. The dealership is always clean, frien More

by Ettestad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy and Zane
Mar 25, 2020 -

Pensacola Honda responded

Ettestad, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pensacola Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2019

Not very good service When we arrived to get a recall done 3 people came up and asked what we needed and never got help. Finally one rep helped us, it took 2 and a half ho More

by judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
February 27, 2019

I went in for an oil change I got the oil change plus radiator drain and flush. Very helpful & professional.They explain what you need and how much it will cost. With an appointm More

by Advisor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bolster
Mar 25, 2020 -

Pensacola Honda responded

Hi Advisor, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2019

Outstanding!!!!! Robbie is very professional and I never leave with the problem I came in with. Robbie does an outstanding job every time I visit the dealer ship. Than More

by Ladygee6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie
Mar 25, 2020 -

Pensacola Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

February 19, 2019

Service Ryan in service was helpful and accommodating. Part came in quickly and service was complete before estimated time. Waiting area very nice and communi More

by Meloroonie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 25, 2020 -

Pensacola Honda responded

Meloroonie, thank you for your kind review; we are happy to pass along your comments to the team here at Pensacola Honda!

February 18, 2019

Great Service Very prompt and knowledgeable service staff. We were able to wait on our vehicle in a very comfortable waiting area. They made us feel at home. More

by dehosh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Haywood
Mar 25, 2020 -

Pensacola Honda responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Pensacola Honda

February 18, 2019

Great service Greated promptly by Mitch on arrival. Brought car for 1st oil change/inspection. Minimal wait time. Also had them look at window tint that is bubbli More

by BK1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch and young lady about tint. Super nice, sorry I forgot her name.
Mar 25, 2020 -

Pensacola Honda responded

Hi Bk1985, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2019

Efficient, and great customer service. I like that I can schedule an appointment and upon arrival I can drive into service area and be greeted by someone immediately. Jeremy was my service More

by Vanpeople5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 25, 2020 -

Pensacola Honda responded

Vanpeople5, we're happy you found our staff to be so supportive during your experience here at Pensacola Honda. We look forward to your next visit! Take care!

January 11, 2019

Excellent customer service at every stage of my appointment. Pensacola Honda service department is excellent. The service rep greeted me and verified the service to be done on my Pilot. I had a comfortable loung More

by Pilot lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Mar 25, 2020 -

Pensacola Honda responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 09, 2019

Minimal wait in great surroundings! Not only were the dealer reps”nice, but other customers waiting were also, i.e. the dealership attracts great clientele! It’d be a great place for “p More

by The Woodman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember woman’s name. Sorry!
Mar 25, 2020 -

Pensacola Honda responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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