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Pensacola Honda - Service Center
Pensacola, FL
202 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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202 Reviews of Pensacola Honda - Service Center
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Helpful November 06, 2019
Did a complete fluid change @ 93k miles along with a repair to the heater. Service tech. Erica, & services provided- Excellent-prices - reasonable- for work completed. repair to the heater. Service tech. Erica, & services provided- Excellent-prices - reasonable- for work completed. More
by Johnsplace7
Employees Worked With
Erica
November 06, 2019
Oil change and tire rotation Ron was great! Very gracious and professional. Waiting area was clean and comfortable. I noticed a minor issue upon leaving. Ron took my car to the Ron was great! Very gracious and professional. Waiting area was clean and comfortable. I noticed a minor issue upon leaving. Ron took my car to the tech and it was immediately corrected. I’ll always ask for Ron in the future. More
by Leon
Employees Worked With
Ron Wiggins
October 30, 2019
Oil change and service The dealership and employees were great!! All very polite got me in and finished in speedy time!! Wonderful job! The whole experience was great!! Fa The dealership and employees were great!! All very polite got me in and finished in speedy time!! Wonderful job! The whole experience was great!! Fast and quick! More
by CF
Employees Worked With
David
October 28, 2019
Airbag Recall We received a letter from Honda that service needed to be scheduled to replace the airbag due to a recall. An appointment was scheduled for Saturday, We received a letter from Honda that service needed to be scheduled to replace the airbag due to a recall. An appointment was scheduled for Saturday, October 26th. The car was dropped off Friday afternoon. Shortly after dropping the car off, my husband received a call saying the dealership was out of air bags. This was very disappointing seeing that the recall was a Honda issue. I also asked for a loaner car which this dealership does not provide. More
by Liz H
Employees Worked With
Ryan
October 18, 2019
Express service Stopped in for an oil change and was greeted by Ryan 95%. He was very friendly and was an excellent listener. He took care of us and exceeded our ex Stopped in for an oil change and was greeted by Ryan 95%. He was very friendly and was an excellent listener. He took care of us and exceeded our expectations on this Honda dealerships service department. More
by Dr4bones
Employees Worked With
Ryan
October 17, 2019
Oil change Good clean, friendly service at a slight premium. I stopped to check out the new Honda location and had my oil changed. All went well although the pr Good clean, friendly service at a slight premium. I stopped to check out the new Honda location and had my oil changed. All went well although the price is about $10 over same service on 9th ave shops. More
by jjpns
Employees Worked With
Jessey
October 11, 2019
On the spot caring for my Accord. I took my car in to Pensacola Honda and from the minute I arrived they were working on my car doing things I needed to be checked. They filled the win I took my car in to Pensacola Honda and from the minute I arrived they were working on my car doing things I needed to be checked. They filled the windshield washer. Confirmed the oil level before changing it. Checked the air in the tires and placed floor mat paper and seat protective cover on my car. Then the Advisor Mitch Hayward checked my records and confirmed with me the service required and explained what Honda recommended. We talked and made sure I was happy with what service was going to be performed. Then I was offered coffee or a drink and a donut, I was hungry. My Accord Hybrid came back washed and Mitch again explained what had been done and what I should expect on my next visit so I would not be surprised next time. Even an estimate for my next service. Yes, they are a little higher than a local shop but they have the right tools and parts. The next time my wife gets in the car I know she will be happy and the car will operate safely. More
by Happy Accord Hybrid owner
Employees Worked With
Mitch Hayward, the Bay guys
October 10, 2019
Ron was the rep. assigned to us. He was very personable, friendly and patient that he took the time to explain what was wrong with our vehicle so we can make knowledgeable decisions on what was necessary fo friendly and patient that he took the time to explain what was wrong with our vehicle so we can make knowledgeable decisions on what was necessary for repairs. More
by tientien0926
Employees Worked With
Ron Wiggins
October 10, 2019
Thank you Jeremy, Pensacola Honda. My Honda Civic is running great after 6 years of service. I have confidence because of the fast & courtious service. I strongly recommend this dealership! running great after 6 years of service. I have confidence because of the fast & courtious service. I strongly recommend this dealership! More
by T
Employees Worked With
Jeremy
