
Pensacola Honda
Pensacola, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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New Car Purchases We bought a 2019 Honda Pilot Touring AWD and a 2019 Honda Civic 4D sedan Touring on the same Friday. Awesome experience. Our salesman, Steve was alway We bought a 2019 Honda Pilot Touring AWD and a 2019 Honda Civic 4D sedan Touring on the same Friday. Awesome experience. Our salesman, Steve was always extremely helpful and explained everything to the smallest detail. Added some accessories to both cars and the service was great. All of the people we dealt with were top notch. Very customer friendly dealership. Thank you to all, Steve Asters, Jake (money guy), Angelica (paperwork!!), Mitch Hayward (service), and Ed in parts. More
I went in for an oil change I got the oil change plus radiator drain and flush. Very helpful & professional.They explain what you need and how much it will cost. With an appointm I got the oil change plus radiator drain and flush. Very helpful & professional.They explain what you need and how much it will cost. With an appointment you are in and out in an hour. More
Outstanding!!!!! Robbie is very professional and I never leave with the problem I came in with. Robbie does an outstanding job every time I visit the dealer ship. Than Robbie is very professional and I never leave with the problem I came in with. Robbie does an outstanding job every time I visit the dealer ship. Thanks Robbie for making me feel special. More
Hidden Fees I bought a used 2009 Honda Accord that was $6999.00, plus tax and tags only. During the transaction, they tried to squeeze me for another $695 dolla I bought a used 2009 Honda Accord that was $6999.00, plus tax and tags only. During the transaction, they tried to squeeze me for another $695 dollars in doc fees, which is outrageous, considering this is a used car. They tried to explain that the fees are for keeping the lights on and pay administrative duties. I tired to negotiate them down as they made excuses for the $ 695 doc fees, to no avail. Ted the salesperson was cool, but the manager was forcing me to walk over $50.00. I think the manager needs to brush up on his customer skills in trying to sell vehicles and not be so quick to chase folks out the door. Be careful there when closing a deal. Make sure you ask upfront about all fees that are in addition to the tax and tags, especially on used vehicles. More
Service Ryan in service was helpful and accommodating. Part came in quickly and service was complete before estimated time. Waiting area very nice and communi Ryan in service was helpful and accommodating. Part came in quickly and service was complete before estimated time. Waiting area very nice and communication on repairs was good. More
Great Service Very prompt and knowledgeable service staff. We were able to wait on our vehicle in a very comfortable waiting area. They made us feel at home. Very prompt and knowledgeable service staff. We were able to wait on our vehicle in a very comfortable waiting area. They made us feel at home. More
Great service Greated promptly by Mitch on arrival. Brought car for 1st oil change/inspection. Minimal wait time. Also had them look at window tint that is bubbli Greated promptly by Mitch on arrival. Brought car for 1st oil change/inspection. Minimal wait time. Also had them look at window tint that is bubbling and scheduled return appt for that. More
Efficient, and great customer service. I like that I can schedule an appointment and upon arrival I can drive into service area and be greeted by someone immediately. Jeremy was my service I like that I can schedule an appointment and upon arrival I can drive into service area and be greeted by someone immediately. Jeremy was my service rep and handled all my concerns and as always I left knowing that all the service was completed as requested. I also appreciated a call updating me on progress and a projected time to pick my van up. More
Excellent customer service at every stage of my appointment. Pensacola Honda service department is excellent. The service rep greeted me and verified the service to be done on my Pilot. I had a comfortable loung Pensacola Honda service department is excellent. The service rep greeted me and verified the service to be done on my Pilot. I had a comfortable lounge to wait in. The work was completed quickly and thoroughly. My questions were answered helpfully. The price was very reasonable. Pensacola Honda is always a pleasure to do business with , and this service visit was no exception. More
Minimal wait in great surroundings! Not only were the dealer reps”nice, but other customers waiting were also, i.e. the dealership attracts great clientele! It’d be a great place for “p Not only were the dealer reps”nice, but other customers waiting were also, i.e. the dealership attracts great clientele! It’d be a great place for “people watching!” More