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Penn Toyota

Greenvale, NY

4.8
742 Reviews
As a family owned and operated Toyota dealership for over 50 years we are proud of our many accomplishments. Penn Toyota, Where There Are No Salespeople, Just Penn Pals! Our commitment to our customers’ satisfaction is legendary. Whether you are purchasing a new or pre-owned Toyota, having repairs and maintenance performed, or selecting genuine parts and accessories, you can rely on the fact that our factory trained staff will do their utmost to make your experience pleasant and enjoyable
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2400 Northern Blvd

Greenvale, NY

11548

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Showing 742 reviews

October 05, 2014

Horrible Service techs I don't usually write bad reviews but this place really needs one. I bought a brand new Toyota Camry 2013 and since the day I bought it the steering w More

by jnats0437
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Miga
Oct 10, 2014 -

Penn Toyota responded

Thank you for your most recent review, we are saddened to hear that you had an experience that was not to your satisfaction. We strive to improve our process and customer service with each client. However, like many businesses, nobody is perfect. Every day is a learning experience for us, that is why all our reviews are useful to help us improve for clients that come after you. I hope you enjoy your new Toyota and give us a chance to earn your business the next time around. If you have any other questions or concerns, give us a call! We hope to hear from you soon! Penn Toyota

Oct 13, 2014 -

Penn Toyota responded

My name is Chris Mignano, I am the General Sales Manager at Penn Toyota. I apologize for your experience and I would sincerely appreciate the opportunity to speak with you so I may better understand the entire situation. We here at Penn Toyota do not condone that type of customer treatment and are very concerned that without your input, it may happen again in the future. Your satisfaction does matter to us. Please feel free to reach out to me at your convenience (516)621-8600 x131. Thank you

August 31, 2014

Top Notch Dealership Bought my new 2014 Corolla S+ here. Joni, my salesperson, was FANTASTIC! Knowledgeable, friendly, caring...I could go on and on. I have never had a be More

by joemar4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joni Glantz, Sales. John Vicino, Finance, Frank Ubriaco, Morris Sutton
Sep 03, 2014 -

Penn Toyota responded

Thank you for taking the time and leaving us a positive review. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with or overall experience. If you have any other questions or comments, please let us know how we could help! Enjoy you new 2014 Toyota Corolla! Penn Toyota

August 08, 2014

Best purchase experience EVER!!!! I've purchased over 10 cars in my life and this had to be the best experience ever. I visited 2 local dealerships before making my decision but Chris More

by Eirini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mignano, Marie Serrano
Aug 20, 2014 -

Penn Toyota responded

Our staff here at Penn Toyota does a wonderful job at building a relationship with every customer. We are pleased to hear of your excellent experience at our dealership! Let us know if there is anything more we can do for you. We hope to see you in the near future. Penn Toyota

July 29, 2014

2nd car from Penn just recently got my 2nd car from Penn Toyota. I have had positive experience with Penn. It was the stellar experience that I had with Alan Lu the sal More

by qgao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Lu
Aug 20, 2014 -

Penn Toyota responded

We are pleased to hear our team did their best to make sure you were taken care of. We prioritize our customers’ needs and we can see that with your successful and positive experience. If there is anything more we could do for you, let us know! We will be seeing you again! Penn Toyota

July 22, 2014

Salesperson JONI GLANTZ is a Con Artist I was completely scammed by sales person JONI GLANTZ. I had talked to her on the phone several times about returning our leased Camry early and makin More

by marksantomauro
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
JONI GLANTZ
June 16, 2014

The best salesperson of Penn Toyota Joni Glantz is one of the best salesperson! She is very kind and friendly and honest, with the smile on her face. She was very helpful. She understood More

by Edward5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joni Glantz
Aug 20, 2014 -

Penn Toyota responded

Edward, Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Penn Toyota

May 19, 2014

exccellent great custumers service great people very very please i will recommend this dealer to friends and family... specially manager Frank Ubriaco ,sales person Joni Glantz great g More

by N5A9M7L1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joni Glantz, Frank Ubriaco
May 22, 2014 -

Penn Toyota responded

Thank you for recommending our dealership to your friends and family! We are pleased to hear of your wonderful experience with our team. If you have any other questions of concerns, let us know. We hope to see you again. Penn Toyota

April 24, 2014

great service!!! wonderful people!!! Mr. LONG and ALI from the shop went above and beyond their job duties to make my visit to Penn Toyota great! ALL the staff I met today was extremely f More

by natazolg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mr. long and ali in the shop
April 06, 2014

Easy car buying experience. No hassel negotiation and car was delivered as promised. Everyone is really attentive and go above and beyond. The dealership is brand new and really clean. Tom, Marie and More

by phillyphreshh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie and John, Thomas Montilli
Apr 08, 2014 -

Penn Toyota responded

We are pleased to hear of your pleasant experience at Penn Toyota. Our staff is determined to insure customer satisfaction. If you have any questions, let us know how we can help! Hope to see you in the near future. Penn Toyota

April 03, 2014

AMAZING SERVICE! I just purchased my certified pre-owned 2011 Rav4 from Penn Toyota. Sean and Bob Tracey went over and above to help me with anything and everything i More

by acurran1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tracey
Apr 08, 2014 -

Penn Toyota responded

Thank you for the positive review. We are delighted to hear of your experience with us at Penn Toyota. Our staff does an excellent job at making sure all our customers leave happy. If there is anything more we could do for you, let us know. Enjoy your new 2014 Toyota RAV4! Hope to see you in the near future. Penn Toyota

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