Penn Toyota

Just bought an Avalon. I was a bit nervous buying a car without my husband. I was really looking for a "luxury" car without the luxury price tag that a Lexus sticker demons I was a bit nervous buying a car without my husband. I was really looking for a "luxury" car without the luxury price tag that a Lexus sticker demonstrates. I owned an Avalon many years ago and loved it, so I decided to search for another. I could not have asked for a better salesperson than Shamus. He was patient, helpful, understood my concerns and explained everything about the car that I was interested in. I never felt that I was getting the "hard sell". I took a day or two to make my decision and I am now the owner of a beautiful Avalon. Shamus has reminded me a number of times that I can return anytime I have a question about the operation of the car. Thank you so very much, Shamus. James D. stepped in to do the financial part of auto ownership. He was efficient, super friendly and took care of everything! Thank you, James. If you are shopping for a car be certain to head for Penn Toyota/Scion. Linda C. More

My 5th car from Penn Toyota For the last 15 years, I have been a customer at Penn Toyota. Each year I think maybe I'll look for a different style of car but Frank and his team a For the last 15 years, I have been a customer at Penn Toyota. Each year I think maybe I'll look for a different style of car but Frank and his team always manage to make me feel more than satisfied. Kelly Yngstrom is knowledgeable, patient, and helpful. I would definitely go back again and see them. I give them an A+. More

Bought my first toyota My salesman was Sean. He was both friendly and knowledgable! i would gladly recommend Sean and the rest of the penn toyota staff. he did a great job g My salesman was Sean. He was both friendly and knowledgable! i would gladly recommend Sean and the rest of the penn toyota staff. he did a great job going over all the features, safety, and options. it took a little longer than anticipated but it was out of thier control and sean made sure everything would go as smoothly as possible. writing this review was the least i could do! thanks again guys More

Don't bother doing a lease return with Penn Toyota. They tend to make their own rules. I was reassured by Toyota Financial that I can return my leased car at the end of the lease period to any dealersh They tend to make their own rules. I was reassured by Toyota Financial that I can return my leased car at the end of the lease period to any dealership as long as I schedule it with them. Tried to schedule a return from Penn Toyota but was refused because I am not their customer and that I am not getting another car from them. This is unprofessional and wrong. Update: Augie, lease manager, called me back and I was getting nowhere with these people. He was RUDE and difficult to speak to as most of the time he was aggressive and defensive. Can't believe he is the manager as his professionalism was quite lacking. Luckily, I found another Toyota dealership down the road to take the car. More

Great Experice finally I got my self into a horrible situation in Westchester Toyota and I went into Penn just to ask if any one can assist me. I encountered Mr. Banks who t I got my self into a horrible situation in Westchester Toyota and I went into Penn just to ask if any one can assist me. I encountered Mr. Banks who took on the matter, he was professional thoughtful and awesome . Every one I meet at Penn helped me to look at dealers in a different way not ones that are con artist. Therefore, I would recommend any one that is in need of a car, have questions, want a trade in to deal with Mr. Banks , If I had just one word it would be astounding. More

Sean was wonderful! really happy with my avalon Sean Haghighi was very easy to work with, and he was very quick to get me the information i needed. fastest car buying experience ive had! ever! Sean Haghighi was very easy to work with, and he was very quick to get me the information i needed. fastest car buying experience ive had! ever! More

Leased a new vehicle We were treated like royalty. We leased my wife's new highlander it was a painless and rewarding experience the way it used to be in the old days. We were treated like royalty. We leased my wife's new highlander it was a painless and rewarding experience the way it used to be in the old days. It was such a great experience we brought my Mom back to lease her a new car. What a professional staff, caring, and they listened to our requests. More

Very pleasant experience I got there a little late for my appointment, but she made herself available and was able to work with me throughout the process of trading in my car I got there a little late for my appointment, but she made herself available and was able to work with me throughout the process of trading in my car for a used GTI. After everything was completed and I was ready for my "new" car I saw a big bow on it that made me smile. I would definitely go back there again if I need another vehicle they have on their lot. More

very professional They were very knowledgeable, accommodating and very professional. I told them the model I wanted and they explained all the items tha They were very knowledgeable, accommodating and very professional. I told them the model I wanted and they explained all the items that I could get. They were very courteous and it was a pleasure working with them. More

Eager to Please! Penn Toyota Scion in Roslyn, NY was extraordinarily eager to please and accommodating; I have never been at a dealership that went to the lengths thi Penn Toyota Scion in Roslyn, NY was extraordinarily eager to please and accommodating; I have never been at a dealership that went to the lengths this dealership went to to make us happy and to get us a car we felt comfortable with. Sean Banks and his manager, Tony, made huge efforts to fulfill our wishes, searching and putting in extra time to find the model and color we felt best about. Their degree of patience, tenacity and understanding has been unparalleled in my experience and speaks volumes when leasing or purchasing a car for one's teenage child. I feel my son has the absolute best vehicle, short of an army tank, to drive and these gentlemen were outstanding. More