Penn Toyota

Professional, no hassle, no games. I give them highest rating after spending day before at a couple of other Toyota dealership when I've been given the usual "song and the dance" to has I give them highest rating after spending day before at a couple of other Toyota dealership when I've been given the usual "song and the dance" to hassle me into a "great deal". It is the same routine like watching a bad movie that insults your intelligence. Coming to Penn was like a breath of fresh air. My lease was up and wanted to lease the same model of a car and at the same terms. They just said "No problem". Short while later we exchanged the keys and off I went HAPPY. On the side note, the dealership is very nice, modern and in a good location. Staff is very professional and other customers looked like me, HAPPY. More

Remarkable Dealership My experience in purchasing my 2016 Camry XLE from Joni Glantz was excellent. She treated me with great respect and humility. Everything was explained My experience in purchasing my 2016 Camry XLE from Joni Glantz was excellent. She treated me with great respect and humility. Everything was explained regarding the operation of the new features in a matter of fact way. She assured me of her availability either by phone or in person, if I had any questions regarding my new Vehicle which I immediately named "Ruby" I chose the color Ruby Flare.She called me as soon as I arrived home to see if I was happy and safely home. A wonderful salesperson and now a friend!!! More

Professional and genuinely concerned staff! I have given Penn Toyota the highest possible rating due to their professional ,and helpful staff. Joni Glantz listened to my needs and concerns alon I have given Penn Toyota the highest possible rating due to their professional ,and helpful staff. Joni Glantz listened to my needs and concerns along with Morris Sutton and are the reason my family now drive a Camry, a Corrola, and a Scion Tc. I can not recommend Penn Toyota and their professional staff more highly. A great car buying experience. More

Great service Very helpful thanks to Joni glanz despite having credit problems they managed to get me into a 2014 Corolla sport with a decent monthly payment which Very helpful thanks to Joni glanz despite having credit problems they managed to get me into a 2014 Corolla sport with a decent monthly payment which has helped my credit score to improve compare to when I first went there More

Sales & Service I have been dealing with Penn Toyota for about 20 years leasing Toyota Camrys. Every year I say I'm going to find something different but I keep comin I have been dealing with Penn Toyota for about 20 years leasing Toyota Camrys. Every year I say I'm going to find something different but I keep coming back. Why? Joni Glantz and the management team. (Frank Ubriao). I alway get a great deal and Joni always takes the time to go over every detail from beginning to end! I can always call her with any type of question and she always is extremely helpful and gets back to me ASAP! More

Repeat Penn costumer. I have dealt with Joni to purchase my last 2 vehicles. She is always extremely helpful and makes her customers her top priority. I have recommended al I have dealt with Joni to purchase my last 2 vehicles. She is always extremely helpful and makes her customers her top priority. I have recommended all my family and friends to Joni and the dealership to purchase both new toyotas and used vehicles, all also reported fantastic experiences. More

Helpful and dependable sales and service I have been a Penn Toyota customer for more than ten years. Both the sales staff and service personnel have been honest, dependable, and courteous. I have been a Penn Toyota customer for more than ten years. Both the sales staff and service personnel have been honest, dependable, and courteous. Today, I had a meeting with Joni Glantz about leasing a 2015 RAV4. As always, Joni was informative and most willing to spend time with me answering questions and providing details. The same can be said for Jimmy in service. He is certainly going to be my go-to service guy. More

shan banks-excellent sales experience, kind and helpful I want to thank Shan Banks for making the experience of buying a car easy and stress free. I have bought two vehicles from Penn Toyota and each time t I want to thank Shan Banks for making the experience of buying a car easy and stress free. I have bought two vehicles from Penn Toyota and each time the experience has been the same. I would recommend this dealership to anyone looking to buy a Toyota. Shan walked me through the entire experience made it easy to return my other vehicle and was honest and forthright. thanks again More

Just bought an Avalon. I was a bit nervous buying a car without my husband. I was really looking for a "luxury" car without the luxury price tag that a Lexus sticker demons I was a bit nervous buying a car without my husband. I was really looking for a "luxury" car without the luxury price tag that a Lexus sticker demonstrates. I owned an Avalon many years ago and loved it, so I decided to search for another. I could not have asked for a better salesperson than Shamus. He was patient, helpful, understood my concerns and explained everything about the car that I was interested in. I never felt that I was getting the "hard sell". I took a day or two to make my decision and I am now the owner of a beautiful Avalon. Shamus has reminded me a number of times that I can return anytime I have a question about the operation of the car. Thank you so very much, Shamus. James D. stepped in to do the financial part of auto ownership. He was efficient, super friendly and took care of everything! Thank you, James. If you are shopping for a car be certain to head for Penn Toyota/Scion. Linda C. More

Very happy with the customer service at Penn Toyota. My salesperson was Shamus McLaughlin and he was very helpful and patient and understanding. There was no pressure from him even though it took me a w My salesperson was Shamus McLaughlin and he was very helpful and patient and understanding. There was no pressure from him even though it took me a while to finally decide on my purchase of the Rav 4 and even when I had to ask for my deposit back. I guess he knew that I would come back and purchase the car. He was very understanding during the entire proccess. James Delyanis went out of his way and picked me up when it came time for me to take ownership of the car since I was transferring my plates from my old car and there was no way for me to get to the dealership. Joe Jordan stepped in for Shamus on the day that I picked up the car since it was Shamus' day off and he went over everything in the car and showed me how everything worked. They made my car buying experience very easy and pleasant. In fact, Shamus told me that I could back back whenever I needed to in order to go over everything that I didn't understand. I'm actually taking him up on that offer and will be back in the showroom tomorrow for another lesson. Thank you all for your assistance. Arlene More