Penn Toyota

everyone is nice After being at Penn Toyota. I know I wont buy a car anywhere else. I absolutely love the service. Everyone is so nice, but Alan Lu is top notch. The b After being at Penn Toyota. I know I wont buy a car anywhere else. I absolutely love the service. Everyone is so nice, but Alan Lu is top notch. The best of best. He's friendly, knowledgeable and he is the main reason why I keep coming back. No hard sell. They are eager to help you learn all about the options and how everything works. More

The revamped staff, sales people and facility at Penn Toyota Used Penn Toyota years ago. For purchase and service. Was really disappointed and never satisfied, do gor like 10 years used another dealer on Long Used Penn Toyota years ago. For purchase and service. Was really disappointed and never satisfied, do gor like 10 years used another dealer on Long Island for my Toyota purchases and needs. It was sad. Soup to nuts it was typical, and kind of sleazy. HOWEVER.... Recently purchased (four months ago) a new RAV4 from Penn Toyota. From the showroom itself, the staff in general, and my amazing salesman Shawn Banks (please ask for him), the support staff, the environment, the service department and the service department reps, even the phone girls, and the service in take guys, were real, caring, no bull****, straight up and fair. The "here's the real deal" negotiations, and the ultimate fairness with regard to my trade in, I've never been happier before with any car anywhere that I've ever purchased, or any car buying experience. They came in with the right package and numbers, without playing games. I literally said "YES" and barely had to counter offer or negotiate... And, in the past I've used local BMW and MERCEDES dealers too. Penn was more together than these luxury dealers. By the way, the car is awesome. There were some minor issues early on that were attended to immediately with great attention and care. I'm so far a very satisfied customer. Ethan Hurt More

great salesman Great experience buying a RAV4 Hybrid from Joe J. He was knowledgeable, spent a long time acquainting me with the car, and followed up on a few extra Great experience buying a RAV4 Hybrid from Joe J. He was knowledgeable, spent a long time acquainting me with the car, and followed up on a few extra that didn't come with the car when I picked it up. Very attentive. More

Penn Pal Shaun Banks Shaun Banks is amazing! Knowledgeable, trustworthy, caring, funny and wonderful! An amazing experience When you go to Penn, ask for Shaun Banks! BEST Shaun Banks is amazing! Knowledgeable, trustworthy, caring, funny and wonderful! An amazing experience When you go to Penn, ask for Shaun Banks! BEST EXPERIENCE EVER! More

Very Pleased! We are repeat customers of Penn because we like Toyotas and Penn is very convenient. This was probably the 8th car we've processed through Penn, and I We are repeat customers of Penn because we like Toyotas and Penn is very convenient. This was probably the 8th car we've processed through Penn, and I must say that this was the smoothest and most pleasant and satisfying of all. Shaun is extremely knowledgeable and helpful about all possibly options, and he introduced me to leasing possibilities I didn't know were available. I ended up with a sportier SE model with more miles per month for a lower price! Thanks Shawn. More

Great experience the staff especially Joni Glantz t helped me get a great price for the car wanted I would recommend anyone looking for car to go to Penn Toyota the staff especially Joni Glantz t helped me get a great price for the car wanted I would recommend anyone looking for car to go to Penn Toyota More

Great Salesman - Very Accommodating My husband and I recently returned our leased Highlander when the lease was up. We decided to lease a 2016 Toyota - same make and model from Penn To My husband and I recently returned our leased Highlander when the lease was up. We decided to lease a 2016 Toyota - same make and model from Penn Toyota. The salesman, Michael Fox was a pleasure to work with and very accommodating. He was able to get us the exact Highlander we wanted. This is probably the third Highlander we have leased from Penn Toyota and we have been very pleased with the dealership. More

READ THIS REVIEW IF YOU ARE SHOPPING FOR A CAR My Salesperson was Sean Haghighi, and he was the absolute greatest. I don't buy cars very often so I was a little reluctant (and slightly scared!) wa My Salesperson was Sean Haghighi, and he was the absolute greatest. I don't buy cars very often so I was a little reluctant (and slightly scared!) walking into a dealer.. He was my first stop when i was very early in my research process, and not only did he make Toyota the obvious decision for me, but he also made Penn Toyota the obvious decision for me. Easy to deal with, laid back, and EAGER to help. The most appealing aspect of Sean's sales experience was that he was GENUINE, GENUINE, GENUINE. IF you are looking for a Toyota, your search is done. Stop wasting your time. Find a convenient time to see Sean Haghighi, and have a real human person take care of you, not your typical sales buffoon.. More

FAIR AND HONEST I cannot say enough good things about this dealership! This is the forth car my family has purchased from Penn Toyota. I recommend them to everyone I cannot say enough good things about this dealership! This is the forth car my family has purchased from Penn Toyota. I recommend them to everyone I know who is shopping for a new car. As an attorney who at one time represented car dealers, I have first hand knowledge of some of the unsavory high pressure sales techniques employed by some dealers to move the metal! Penn Toyota is a breath of fresh air. My wife and I dealt with Chris Penn, the owner, Phil Rodriguez, the Sales Manager and Todd Coopersmith, the salesman. Despite more than one test drive (its not easy determining if a car is 'the right fit' for you) and many many questions (did I say we asked a lot of questions?) there was no pressure to consummate a deal, we were not pushed aside so they could concentrate on an 'easier' customer to sell. We made the deal when we were ready and Chris, Phil and Todd were there to assist us every step of the way. We got a fair deal and have absolutely no regrets. Toyota is a great car and there are plenty of Toyota dealers to choose from and there are at least 3 dealerships between my home and Penn Toyota. Penn was worth the drive. More

very helpful mike fox was very helpful in finding my rav4..all of penn toyota treated me well. i would recommend this dealer,especially mike fox. they were very mike fox was very helpful in finding my rav4..all of penn toyota treated me well. i would recommend this dealer,especially mike fox. they were very helpul to my daughter when she picked up the car More