Penn Toyota

Very positive experience We traded in our 13 year-old Camry for a new one in August. Salesman Michael Fox was a pleasure to work with. When we returned last week for our first We traded in our 13 year-old Camry for a new one in August. Salesman Michael Fox was a pleasure to work with. When we returned last week for our first "check-up," Michael was there to oversee that everything we needed was taken care of quickly and efficiently. Couldn't ask for more! Thanks. Leo and Muriel Pfeifer More

Dominick is very patient, friendly and knowledgeable. He answered all my questions re what needed to be done. When I told him I could not wait 5 hours for car is very patient, friendly and knowledgeable. He answered all my questions re what needed to be done. When I told him I could not wait 5 hours for car to be fixed that day, he arranged for a loaner car because he didn't want me to drive with a car with a worn hose. More

Simlpy the Best! I have purchased 3 cars from Penn Toyota in 30 years. This time around, salesman Shaun Banks was knowledgeable, friendly and went out of his way to g I have purchased 3 cars from Penn Toyota in 30 years. This time around, salesman Shaun Banks was knowledgeable, friendly and went out of his way to get me the best price, an ontime delivery, answered all my silly questions and followed up with numerous phone calls to make sure I was satisfied. Really Shaun, you have to stop giving out your cell number! I recommend anyone interested in a Toyota to "run' to Penn Toyota for it's friendly staff and efficient operation. More

Recommend Salesman Michael Fox was efficient considerate and knows cars. Plus I have been a Penn Toyota client for over 30 years the dealership is excellent an Salesman Michael Fox was efficient considerate and knows cars. Plus I have been a Penn Toyota client for over 30 years the dealership is excellent and responsive to its customers. More

Redrunner Shaun was very friendly and professional. He made the experience easy. I would recommend prospective buyers to him. I'm very happy with my new car Shaun was very friendly and professional. He made the experience easy. I would recommend prospective buyers to him. I'm very happy with my new car. More

New Car Purchase It was time for my oil change and inspection, but I also received an email from Michael Fox about the Vehicle Exchange Program. I had an appointment o It was time for my oil change and inspection, but I also received an email from Michael Fox about the Vehicle Exchange Program. I had an appointment on Thursday 08/25/2016 and Michael Fox set me up with Sean Haghighi. I had a wonderful experience. This is the 4th car I have purchased from Penn Toyota and my experience was wonderful. I will highly recommend Penn Toyota to my family and friends. Michael, Sean and Nick made the exchange very easy and I have all the options that I wanted in my new 2016 RAV 4 More

Excellent service Michael Fox made my car buying experience so easy. I highly recommend him as he goes out of his way to make sure you are a happy customer Michael Fox made my car buying experience so easy. I highly recommend him as he goes out of his way to make sure you are a happy customer More

Poor customer service Our salesman or lack of "sales"man, Mr. Alan Lu, refused to negotiate their price. He gave us an offer and did not want to budge. We looked up the veh Our salesman or lack of "sales"man, Mr. Alan Lu, refused to negotiate their price. He gave us an offer and did not want to budge. We looked up the vehicle that we were interested in on Truecar.com and it recommended three dealerships that would honor the price. However, a neighbor of ours recommended the dealership and the salesman, so we decided to check them out. That was the worst mistake ever. We didn't expect him to match the price but we did expect to negotiate. Instead he proceeded to say that Truecar was incorrect and they don't have the options correct and their price is unrealistic. He then proceeded to show me how it works, and wouldn't you know it was the same price that I showed him. Yet he still refused to negotiate. At which point I had enough and stated we would go to another dealership. Mr. Lu then told his supervisor who stated that no other dealership has the car we want, I told him his salesman refuses to negotiate so we have nothing to talk about. We then went to another Dealership Millenium Toyota and dealt with Feenando Gonzalez who provided excellent customer service and gave us a great deal on the Rav4 that we wanted. So I guess that other dealership had the vehicle that we wanted and was willing to negotiate. The supervisor and Alan Lu can learn a few things from Millenium Toyota. More

Vehicle Exchange Michael Fox was so easy and wonderful to deal with. I was able to get a new 2016 Rav 4 7 months earlier rather than wait till current lease ended in Michael Fox was so easy and wonderful to deal with. I was able to get a new 2016 Rav 4 7 months earlier rather than wait till current lease ended in March. It was hassle free and he always does what he says he is going to do. I'm loving my new 2016 Rav4. Thanks Michael. More

The best Penn Toyota is simply the best. I've bought two cars from them and both experiences were amazing. I highly recommend working with, Joni. She was patie Penn Toyota is simply the best. I've bought two cars from them and both experiences were amazing. I highly recommend working with, Joni. She was patient, caring, and very informative. "A name you know and trust" More