Penn Toyota

Great experience Just leased my 5th vehicle in the last 20yrs. This by far was the best experience to date. Sale Manager Tony Calamia and his team of Andy Kolmer and J Just leased my 5th vehicle in the last 20yrs. This by far was the best experience to date. Sale Manager Tony Calamia and his team of Andy Kolmer and Juan Santana were awesome. Very aggressive lease offer on my 17 Tacoma that I couldn't walk away from. If your looking for a Toyota look no further, do yourself a favor and go to Penn Toyota. More

Service Disaster I will never bring my car to Penn for service again. I was lucky to get a flat tire. That's when I discovered that at my last service they did not tig I will never bring my car to Penn for service again. I was lucky to get a flat tire. That's when I discovered that at my last service they did not tighten the lug nuts on one of my tires and 2 lug nuts were missing. That tire could have come off while I was driving. If that happened on the LIE at high speed it could have been a fatal accident. This was the second problem I had with the service department. The first one they damaged my door and didn't bother to mention it. I discovered it later and the service manager Jimmy agreed that the only way it could have happened was when the car was on the lift. Since they agreed to pay for the damage I gave them a second chance. Big mistake. Never again. More

Great salesman.MR MICHALE FOX. Mr. Michael fox very nice to deal with him all the way,very helpful, this is the 2 nd car we got in one mos.thank you for your help, I will recommend Mr. Michael fox very nice to deal with him all the way,very helpful, this is the 2 nd car we got in one mos.thank you for your help, I will recommend my friend to you when they need a new car.....thank you Michael Fox. More

I had a great experIence at Penn Toyota I got an SUV at Penn and had two terrific sales people, Frank and Joni. I would highly recommend these two people. They are professional, honest, fai I got an SUV at Penn and had two terrific sales people, Frank and Joni. I would highly recommend these two people. They are professional, honest, fair and very nice. More

Worst possible customer service The customer service at Penn Toyota is absolutely horrifying. I was trying to reschedule my next service appointment and one of the representative sta The customer service at Penn Toyota is absolutely horrifying. I was trying to reschedule my next service appointment and one of the representative started get angry with rude attitude repeatedly asking about appointment despite that I gave her all the information. They don't know what they are doing and they treat their customers outstandingly well. More

"No Stress Buying Process" Mike Fox has turned a stressful process into a wonderful experience. - My time like most professionals is almost non existent. Mike understood this Mike Fox has turned a stressful process into a wonderful experience. - My time like most professionals is almost non existent. Mike understood this and respected my time. He handled the whole negotiation over the phone and made sure I had a scheduled time with his finance manager to close out the deal. By far the most efficient and enjoyable purchasing experiences ever. The entire team I worked with was friendly, relaxed and sincere. I would highly recommend talking to Mike Fox if you are interested in a new or used car. More

Excellent approach to customers!! My friend who has a long years of experience as a customer with Penn Toyota recommended me to see Joni Glantz before I go to any other dealership to l My friend who has a long years of experience as a customer with Penn Toyota recommended me to see Joni Glantz before I go to any other dealership to lease a Toyota RAV4. I did it and I have to admit that I am impressed from service that Joni provided. She spend as much time as was necessary to make sure that we are happy with the deal. She was very friendly and most important absolutely not pushy. What usually salespersons do, they pushing hard to sell you the product, which is usually an annoying experience. What I liked in Joni was her alternative and more effective approach, to spend as much time as necessary so we could be convinced that we lease the right car with the right price. I certainly rate Joni with 5 stars and will definitely recommend here to my friends who are looking friendly and professional service in addition to good deal. Abram Akopian, Professor More

Best car buying experience ever!!!! My sales person Shaun Banks was phenomenal. He made leasing car so easy from helping me decide which car was right for me to picking it up with my ph My sales person Shaun Banks was phenomenal. He made leasing car so easy from helping me decide which car was right for me to picking it up with my phone set up to registering it and he was so kind and patient. I'd recommend him to everybody. Love my Prius. Thanks shaun More

the best car dealership I ever experienced all staff very professional and respectful - they make the process friendly and relaxed and they offer sincere, honest and informed advice and detail. all staff very professional and respectful - they make the process friendly and relaxed and they offer sincere, honest and informed advice and detail. mike Fox is a gentleman and al pleasure to deal with More