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Peninsula Subaru - Service Center

Bremerton, WA

4.9
67 Reviews

67 Reviews of Peninsula Subaru - Service Center

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February 17, 2025

In spite of being under construction of a complete redo of their facility they gave me prompt repair of mouse damage that left us stranded on the freeway. We appreciated getting back on the road. More

by Norm J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Peninsula Subaru responded

Hi Norm! We're glad to hear that our team at Peninsula Subaru could assist you promptly despite the construction. Thank you for your patience and trust in us! Safe travels ahead!

February 16, 2025

Jane was efficient and helpful. We felt listen ed to and given useful information. Thanks for a good outcome. More

by SusanFRichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janee
Feb 17, 2025 -

Peninsula Subaru responded

Hi Susan, we're delighted to hear that Jane provided you with efficient and helpful service at Peninsula Subaru. Thank you for sharing your positive experience! Safe travels!

February 16, 2025

Excellent care and courtesy Roy in service is most accommodating ans always willing to help More

by joyceakelly56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Van Akin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy in Service
Feb 17, 2025 -

Peninsula Subaru responded

This is great to hear! Thank you for the awesome review! - Peninsula Subaru

February 15, 2025

Always friendly, timely and honest service compared to other dealerships I’ve dealt with in the region. More

by mpoll33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Peninsula Subaru responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Peninsula Subaru consistently provides friendly, timely, and honest service. We appreciate your support and look forward to continuing to serve you in the future!

February 15, 2025

Janee and the whole crew at Peninsula Subaru are helpful and efficient. They do a great job of keeping me rolling. More

by joyce f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janee
Feb 17, 2025 -

Peninsula Subaru responded

We're delighted to hear that Janee and the team at Peninsula Subaru have been so helpful and efficient in keeping you on the road. Thank you for sharing your positive feedback with us!

Feb 17, 2025 -

joyce f responded

It is my pleasure!

February 15, 2025

I made an appointment to have the oil changed @ 12:45 and arrived at 12:25 and checked in! 2 hrs later our car still had not even moved! More

by longtrackrmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Peninsula Subaru responded

I apologize for the delay you experienced during your oil change appointment. We strive to provide timely service, and it's disappointing to hear that we fell short in this instance. Please feel free to reach out if you'd like us to look into this further or address any other concerns you may have. Thank you, Jake Dionas - Marketing Manager - jaked@peninsulasubaru.com

February 11, 2025

I had some warrant work done on my Forester middle of February that needed to be done before I could continue to drive it and the folks at Peninsula Subaru got me in to get it done quickly. Whilst they h More

by Isit42?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bettencourt
Feb 12, 2025 -

Peninsula Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Peninsula Subaru, especially Amy Bettencourt, provided such professional and knowledgeable service. It's great to know we could help save you money while ensuring your Forester runs smoothly. We appreciate the recommendation and look forward to assisting you in the future!

November 23, 2024

Janee 10/10 really appreciate her help in my issues with my 2018 outback on 1120/2024 More

by Katyree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janee
Nov 25, 2024 -

Peninsula Subaru responded

We're so glad Janee could assist you with your Outback! Thanks for visiting Peninsula Subaru and please don't hesitate to reach out if we can be of service again in the future!

October 16, 2024

Fast, walk in service while their bldg is under construction. I experienced top notch aervice More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Peninsula Subaru responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you, Bob! - Peninsula Subaru

October 10, 2024

Easy to schedule an appointment. Fast friendly service. The fact that the dealership was remodeling and under construction did not effect my service. More

by rowland.butch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Peninsula Subaru responded

We appreciate you taking the time to review your recent visit here at Peninsula Subaru! Our team always aims for fast and friendly service, so it's great to know we hit the mark. Thanks for sharing your feedback!

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