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Peninsula Subaru - Service Center

Bremerton, WA

4.8
73 Reviews

73 Reviews of Peninsula Subaru - Service Center

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May 08, 2025

They have never disappointed me and I trust their judgement as I depend on them to take care of me and my car. More

by slpanchot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

slpanchot responded

They have never disappointed me and I trust their judgement as I depend on them to take care of me and my car.

May 08, 2025 -

Peninsula Subaru responded

Thank you for trusting the Peninsula Subaru team with the care of your vehicle! It's our privilege to serve you and we look forward to continuing to do so in the future!

May 07, 2025

Prompt and courteous with the service and on time. I will use their services again More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Peninsula Subaru responded

Roland, thank you for the wonderful feedback! We appreciate you visiting us here at Peninsula Subaru and we look forward to seeing you again in the future!

May 07, 2025

Courteous but technically inept. Misdiagnosed a warning light and damaged washer fluid cap during oil change. More

by beckyjroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gage
May 08, 2025 -

Peninsula Subaru responded

Becky, I apologize for the issues you encountered during your visit. We strive to provide accurate and careful service, so it's disappointing to hear about this experience. Please reach out if you'd like us to address these concerns further. Thank you, Jake Dionas - Marketing Manager - jaked@peninsulasubaru.com

April 10, 2025

Service department (Madeline) was great. Friendly, professional and courteous. Answered all my questions. The work that needed to be done was completed in a very short period of time. More

by seabecksurfer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Peninsula Subaru responded

We're delighted to hear that Madeline and our service department at Peninsula Subaru provided you with friendly and efficient assistance. Thank you for sharing your experience, we appreciate the feedback!

April 10, 2025

Can be difficult to get to, but most employees are knowledge and courteous. I would consider purchasing from them again, but I would not do,so with the salesperson that I dealt with previously. More

by lodogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Peninsula Subaru responded

Thank you for sharing your feedback about Peninsula Subaru. We're glad to hear that our team was knowledgeable and courteous, though we apologize if any part of the experience didn't meet expectations. We appreciate your consideration in returning and look forward to providing an even better experience next time!

April 09, 2025

Service Department is second to none. Staff is courteous and explains the work well. Check in is easy. Overall good experience. More

by Gaijiinsamurai72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Peninsula Subaru responded

Thank you for the fantastic feedback! We're delighted to hear that our service team at Peninsula Subaru provided a seamless and informative experience. We appreciate your support and look forward to serving you again in the future!

March 27, 2025

Great service. Quick turn around. Will be glad to see new facility. A free wash with each service would be nice More

by justfriendstwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Peninsula Subaru responded

Thank you for the feedback! We're delighted to hear that you enjoyed our service and quick turnaround at Peninsula Subaru. We'll definitely consider your suggestion about a free wash with each service, and we look forward to welcoming you to our new facility soon!

March 26, 2025

Good service. Appointment was made and dealership was busy but service people were polite and cheerful. More

by teklawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Peninsula Subaru responded

Thank you for the positive feedback! We're glad to hear that our team at Peninsula Subaru provided polite and cheerful service during your visit. We appreciate your support and look forward to serving you again in the future! Safe travels!

March 26, 2025

I have had good experiences. My recent experience was a little different with the remodeling project going on. In the past I have always come for oil change without appt. & this More

by Mjr80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Peninsula Subaru responded

Thank you for your patience and understanding during your recent visit here at Peninsula Subaru. We appreciate your flexibility with the wait time, especially when it comes to important repairs like brakes. We're glad you've had good experiences in the past and look forward to serving you more efficiently next time!

March 25, 2025

Fantastic friendly service. ! Roy and his team have taken care of my vehicle since 2006. More

by ayalae1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Carpentier
Mar 26, 2025 -

Peninsula Subaru responded

Thanks for the stellar rating! We're glad you had a great experience! - Peninsula Subaru

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