Peninsula Subaru

DJ Dougherty was great to work with. No pressure, very friendly. He answered any questions we had. It was a smooth process from start to finish. He went over all the functions of the No pressure, very friendly. He answered any questions we had. It was a smooth process from start to finish. He went over all the functions of the car - which were many :) More

I worked with Dj Dougherty. He was very kind, attentive, helpful, patient, knowledgeable. He spent as much time as needed with me learning all the bells and whistles of my new He was very kind, attentive, helpful, patient, knowledgeable. He spent as much time as needed with me learning all the bells and whistles of my new 2023 Subaru Forester. I didn't feel pressured or hurried. Made my buying my new car a great experience. Looking forward to driving my new car. More

On or about May 25th I found a vehicle on Autotrader. com that the dealership was selling. I contacted DJ Dougherty, internet sales manager. We were offered a sale price and trade in value on the sale of com that the dealership was selling. I contacted DJ Dougherty, internet sales manager. We were offered a sale price and trade in value on the sale of said vehicle on 5/30 but we wanted a diff color. They did not have the color but had located one that would be delivered by EOM June. DJ advised me that they were willing to do the same deal on that vehicle if we were willing to wait for its delivery. We accepted their terms and agreed to the sale agreement. DJ responded back that the vehicle is marked sold to us. When the vehicle came in we scheduled an appointment to sign the paperwork and pick up the car. DJ was not available so his son James handled the paperwork. We went to our bank, got a cashiers check for the agreed upon cash diff and went to the dealership. James started the paperwork and after about an hour he came back to us (directed by manager Bobby Lobato) and said that due to a change in the market they couldn't honor the sale agreement they offered and offered $1500.00 less on our trade in then what they had already committed to when the vehicle sale/order occurred. We were very upset and were going to leave disappointed that we had expected to buy a new vehicle and invested a lot of time in the process (shopping, negotiating a sale and at the lot to pick up the vehicle). I decided to confront/discuss with the sales manager (Bobby) and he said that it is their company policy not to give trade in values during price negotiations and only do them at point of sale. I advised him that as a customer I was not informed of their company policy and that DJ did in fact give me a breakdown of the sale with a trade in value and we relied on that price in accepting the offer. We agreed to pay an additional $500 in cash to close the sale even though it was not our original agreed upon sale price that the dealership and I had agreed to. I will not buy from them ever again. More

Carmen Oliver at Peninsula Subaru was amazing, professional, kind and knowledgeable. Most of all, we trusted her to put us in our new Subaru with no regrets. Everyone at Peninsula Subaru was so professional, kind and knowledgeable. Most of all, we trusted her to put us in our new Subaru with no regrets. Everyone at Peninsula Subaru was so friendly and we felt at ease with this monumental purchase with absolutely no regrets. That automobile is smarter than we are! We have no hesitation to return to ask Carmen operational questions and know she will be there to help us. This is definitely the business to go to where purchasing an automobile is a no-stress, pleasant experience. More

This is our first time buying from Peninsula Subaru and it was amazing. Our salesman, Jake Gunter, made the transition very easy. We will highly recommend not only the dealership but Jake to whoever is th it was amazing. Our salesman, Jake Gunter, made the transition very easy. We will highly recommend not only the dealership but Jake to whoever is thinking about buying a Subaru. Also, being very technically challenged we love the idea of an hour long class being given to go over all the numerous bells and whistles. Love our 2023 Forester Wilderness 😍 More

I have purchased 7 cars from this dealership. There is no better place to purchase a new Subaru at this dealership. Their pricing is always fair. Their staff are professional and courteous. They There is no better place to purchase a new Subaru at this dealership. Their pricing is always fair. Their staff are professional and courteous. They keep their word and have always delivered my vehicles with complete satisfaction. The free synthetic oil changes are a great compliment and have saved me a ton of money. More