Peninsula Subaru

Sunny days We have given this rating because our purchase experience started with a quick phone call from Mr. DJ Dougherty to offer help on my window-shopping-de We have given this rating because our purchase experience started with a quick phone call from Mr. DJ Dougherty to offer help on my window-shopping-decision making, followed by a few e-mails with clear information and advice. I was looking at a 2014 model with the options I liked. Mr. DJ Dougherty advised us that we would get a better deal if we ordered a 2015 model. We had a personal test-drive and order interview with the kind of attention and care that made our purchase clear and straight forward. Our order interview was the most important part of our purchase. We knew had made a good decision. Our work schedule made us wait to meet with Mr. DJ Dougherty to pick up our car when it arrived. Thanks to Mr. DJ Dougherty we knew our car was ready to be picked up as soon as our schedule permitted. This was yesterday! We appreciate the work Mr. DJ Dougherty did to have our car ready to be picked up. We enjoyed his personal attention and patience showing us all the car’s systems and features. He managed the sales process to make it clear and straight forward. We want to say that his personal care and attention during our test drive and order interview set the tone for one of our most important purchases. We love our car and car buying experience. Thank you very much. More

Probably as good as one can expect from any car dealer. I would recommend the dealership, but only with some reservations. My interaction with Mr. Dougherty was quite pleasant. I was a little disappoint I would recommend the dealership, but only with some reservations. My interaction with Mr. Dougherty was quite pleasant. I was a little disappointed that my new vehicle was not washed - I appreciate that the car wash the dealership uses was closed that day due to the holiday, but I think someone at the dealership could have used a hose and a little car wash detergent to remove the bird droppings. The offer for me to return another day for a free car wash was not helpful, as I live about 35 miles from the dealership - 2 minutes with a hose at home fixed that problem. I also was not happy with being shunted to another individual to complete the "paperwork". This additional encounter was obviously only an opportunity to sell me additional products and services I did not need or want. While I did agree to an extended service agreement, only because of the many computerized components and sealed mechanical components that would be difficult for me to service at home, the final paper contract did not agree with the verbal offer. I did not recognize the change until I was reviewing all of the paperwork after returning home. While a phone call to the dealership corrected that problem, I should not have had to deal with that problem. The 2nd salesman probably identified himself when I first encountered him, but I did not remember his name. He did not give me a business card and his signature on the service contract is totally illegible. I dislike the $150 "Dealer Documentary Service Fee" tacked onto the final purchase price. This would seem to be a cost of their doing business. Imagine the furor that would arise if a physician added a fee to a patient encounter to cover his "cost" of documenting the encounter in the medical record. More

Great new car, excellent experience Penninsula Subara made buying a car easy and seamless. They are not pushy nor do they make you feel like you are just another customer. Terrific! Penninsula Subara made buying a car easy and seamless. They are not pushy nor do they make you feel like you are just another customer. Terrific! More

Amazing Experience! Our Experience was nothing but amazing. We were treated with respect, given the time to make a decision without ANY pressure, and are 100% convinced Our Experience was nothing but amazing. We were treated with respect, given the time to make a decision without ANY pressure, and are 100% convinced we got a great deal. DJ is a true professional and did not pressure us when we wanted time to make our decision. Our last car buying experience was 13 years ago and we put this one off because of not wanting to deal with the pressure. I wish we would have looked to Peninsula Subaru for assistance earlier. They truly made the experience enjoyable! More

Great purchasing experience at Peninsula Subaru I purchased a new Outback from Peninsula Subaru last weekend. They understood that it was going to take a good deal to get me to drive there from Sou I purchased a new Outback from Peninsula Subaru last weekend. They understood that it was going to take a good deal to get me to drive there from South King County and they came through with a really good offer over the phone. Kory Hudson the salesman and Kevin Dunn the finance guy (business manager) got though the sales paperwork and the financing in less than an hour. While they asked if I would be interested in some of the add on items (undercoating and extended warranty) it wasn't a hard sell, just an offer. Since I had to drive out Bremerton by myself, I couldn't drive the new car home. Korey Hudson went the extra mile (or sixty miles) and delivered the car to my house a few days later. More

No pain all gain From when I got there tell I drove away was easy going and got a better deal than I thought I was getting. It was nice to have a salesman stick to hi From when I got there tell I drove away was easy going and got a better deal than I thought I was getting. It was nice to have a salesman stick to his words, if he said this car came with something it did or he made it right. Integrity; we don't find that much anymore, it was nice to find it at a car dealership. More

Mister Buying the Forester was easy and worthwhile our time. We are very satisfied with our experience and love our car. Both DJ D. and Josh H. from the ser Buying the Forester was easy and worthwhile our time. We are very satisfied with our experience and love our car. Both DJ D. and Josh H. from the service dept were quite helpful, friendly, and knowledgable. More

Buying my first car I am a recent college graduate who was in the market to buy my first car. I had gone around to almost every dealership in the Tacoma area before talki I am a recent college graduate who was in the market to buy my first car. I had gone around to almost every dealership in the Tacoma area before talking with a family friend who recommended me to to Peninsula Subaru. My experience prior to this had been stressful and tiresome. Upon making my way out to Bremerton, I was pleasantly surprised and relieved. The owner, John Dionas helped connect me with one of his sales guys, Andrew Rutledge. John and Andy helped me get into the Cross trek easily and at an amazing price. My experience was extremely positive and I will definitely be coming back in a few years to do business with them again. I appreciate the whole business environment they have out at Peninsula Subaru and would also be inclined to recommend friends to do business with them as well. Overall, a highly positive and rewarding experience for buying my first car. More

2014 Outback limited This is our 3rd vehicle purchased from Peninsula Subaru, and every time has been a great experience. We appreciated that DJ and Bret listened to what This is our 3rd vehicle purchased from Peninsula Subaru, and every time has been a great experience. We appreciated that DJ and Bret listened to what we were wanting and showed us vehicles based on that. The previous day I had visited a Ford/Mazda lot and suffered through them showing me cars that were not what I had described or wanted. We never got a pushy, hard sale "vibe" from Bret or DJ. It felt like we were dealing with a friend we could trust. They were both very knowledgable on the Subaru products and it saved me a lot of time researching the different trim levels. In the end we will be back and we have already talked up our experience to a few family members who are considering Subaru now. Thank you for a wonderful experience! And by the way, the free oil changes are a huge plus also! Joe and Kim More

Paul Vierela Bret and Kevin did a great job assisting us in finding the exact model, color, and options. We appreciate the no pressure approach. Bret is very knowl Bret and Kevin did a great job assisting us in finding the exact model, color, and options. We appreciate the no pressure approach. Bret is very knowledgeable with the vehicle line and Kevin is a true professional. I will purchase from this dealership again and will recommend them to others. More