Peninsula Subaru | Page 33

They were great, no hassles. I knew exactly what I wanted and asked for the lowest price with Costco program or internet sales. Their price beat every other dealer in western WA I knew exactly what I wanted and asked for the lowest price with Costco program or internet sales. Their price beat every other dealer in western WA that I contacted, which was about 6 of them. Very professional and courteous. More

No Hassle Deal I used the Costco program and the whole process was fast and efficient. The people at Peninsula Subaru were helpful and courteous. I really apprecia I used the Costco program and the whole process was fast and efficient. The people at Peninsula Subaru were helpful and courteous. I really appreciated the salesman who explained to me how to safely get back onto Hwy 16 from the dealership heading to Belfair. More

Very helpful. Low pressure. We used the Costco Auto program when purchasing our new Subaru. The lady who made contact with us initially and scheduled our appointment to come vie We used the Costco Auto program when purchasing our new Subaru. The lady who made contact with us initially and scheduled our appointment to come view the car was not there when we arrived for our meeting so we ended up working with Aaron Hill. It was a dark rainy night and Aaron pulled the car up under a lighted covered area for us to view. He then let us take the car out for a drive by ourselves which my wife really appreciated. It took us several days to decide that the Outback was the car that we wanted. By that time the one we had driven was already sold. It was the exact color and options package we were looking for so we were a little disappointed. The dealership went to work and found another one for us and had it there within a week, then held it for us till we could make it in to make the purchase. Aaron was very passionate about the brand and shared a lot of good information with us, but did not use any high pressure tactics. When we went is to close the deal and sign the papers the process was very easy and didn't take as long as we thought it would. We did the credit app on line in advance which helped. The only negative was that after our first viewing we would get daily e-mails thanking us for coming in and asking if we had any questions, but when I would respond to those messages, I got no response back. I don't know if they are just automated messages or what, but if you don't intend to reply to me, don't send me messages. We love our new car and were very pleased with the buying experience overall. More

A very pleasant experience We have thought about a new Outback for quite a while. We made an appointment via the Costco auto buying program with DJ Dougherty and test drove the We have thought about a new Outback for quite a while. We made an appointment via the Costco auto buying program with DJ Dougherty and test drove the car we thought we wanted. It had a few options we didn't need and DJ quickly found us a different car that had just come on the lot that day. It also had a few things we hadn't planned on, but they worked out a very fair price for the car. They also were very fair with the trade in we negotiated as part of the deal. When we came back to pick up the car, it was pristine and waiting for us in front of the showroom. DJ took a lot of time explaining the features of the car and when we left we could not have hoped for a more positive experience. We would highly recommend the dealership. Five star all the way. More

New car buying Overall a very positive experience in buying a new car. They were very patient in explaining the complexity of the car. They met my price line and all Overall a very positive experience in buying a new car. They were very patient in explaining the complexity of the car. They met my price line and all company reps were very friendly and helpful. They have followed up with me multiple times in the first week that I owned the car to make sure that I am satisfied and all my questions have been answered. My only issue was a minor one. When I was negotiating the final price, they kept me waiting because the managers were in a meeting. We really like the Outback that we bought. More

Great job Peninsula Subaru!! We had a great car buying experience at this dealer and couldn't of asked for a more personal group of people to make it happen!! We asked to test dri We had a great car buying experience at this dealer and couldn't of asked for a more personal group of people to make it happen!! We asked to test drive one of their used vehicles and immediately there after it was clean, fueled, and ready for us to test drive! Our car salesman Wesley Jordan and finance manager Bobby Lobato made the overall experience enjoyable and got us out and in our new ride fast!! More

Glad I took the time check here After researching vehicles we'd settled on the Legacy however had trouble finding the right combination of model, color and options at any of the deal After researching vehicles we'd settled on the Legacy however had trouble finding the right combination of model, color and options at any of the dealerships in the area. In the process of hunting I had contacted DJ Dougherty by phone and was impressed by their helpfulness and attractive pricing on a vehicle similar to what I was seeking. So when it came time to buy I decided to call him back. I was glad I did as he was able to find the exact car I was seeking in a few minutes and provide a better price out the door then I had been able to obtain elsewhere. Adding the fact that they were relatively close and offered extras like "free oil changes" - it was an easy decision. It was all handled by phone in a few minutes. It was one of the quickest car purchases I have ever made. My decision was validated by how well organized everything was when it came time to pick up our car a couple of days later and complete the paperwork. The vehicle is loaded with high tech features, so we really appreciated that DJ took an hour to help us set up some of them and give us an orientation to the rest. We parted with an invitation to return to go over the car's features further after we had time get use to it. It appears after the sale service here is more then just a promise. It all happened because we took a few minutes to call back to check and see what they could offer. Good decision. More

First time Subaru owner Put me into the club of hating the negotiation process of the buying experience. I used the Costco Auto buying program that already did the negotiatin Put me into the club of hating the negotiation process of the buying experience. I used the Costco Auto buying program that already did the negotiating for me. After that it was all about Frank Hart doing every thing he could to have a smooth and pain free experience. More

Completely satisfied customer We made several trips in to talk with Frank Hart and he was always knowledgeable, helpful, and delightful to work with. He is extremely professional We made several trips in to talk with Frank Hart and he was always knowledgeable, helpful, and delightful to work with. He is extremely professional and treats customers with respect and kindness. We never felt pressured; only that he cared for us to have the car that best fits our needs. Always answered questions truthfully and thoroughly. We could not have had a better experience. Also J. D. Dougherty was very helpful with the Costco program. They have a very friendly, comfortable dealership atmosphere. Frank gave us thorough driving exposure to the car we were looking at and was patient and awesome as he taught us how our new purchase operates--a significant learning curve for us with all the new car attributes. More

New Subaru Owners John and DJ were very professional in their approach to our needs. They showed the Subaru and let us make the decision. No pressure but respect for John and DJ were very professional in their approach to our needs. They showed the Subaru and let us make the decision. No pressure but respect for what we wanted and the price for our trade in and the Subaru was fair. John gave us a thorough run through of the many gadgets in a new car. More