Peninsula Subaru

Friendly and efficient I had a perfectly wonderful Subaru Forester with a standard transmission. I have recently had a hiking accident where I sustained a very bad break to I had a perfectly wonderful Subaru Forester with a standard transmission. I have recently had a hiking accident where I sustained a very bad break to my ankle requiring me to wear a heavy cast and special shoe. This is not the first time my beloved shift has rendered me unable to drive. My blessed children and I discussed replacing my Forester with another, but with an automatic shift. I reluctantly (but realistically) ended my 62 love affair with stick shifts yesterday. Mr.Zach Epps patiently worked with me and my son-in-law to purchase a new 2018 Forester. There are so many details to take care of in such a transaction, but Zach handled every one of them with ease and expertise, including my Geico insurance and Washington plates. I have only lived here for two and a half months, but Zach knew all the right folks to call for each detail. I am so grateful for having been able to get my new Subaru without adding to the pain of my broken leg. Bravo! More

Fantastic Dealership from Service to Sales to Ownership My wife and I have been dealing with Peninsula Subaru exclusively for sales and service for the past fourteen years. We have previously purchased 4 n My wife and I have been dealing with Peninsula Subaru exclusively for sales and service for the past fourteen years. We have previously purchased 4 new vehicles from them and 4 days ago took delivery of our marvelous new 2018 Outback! I have always found the entire staff to be professional, friendly and totally knowledgeable about their jobs and the vehicles. DJ Dougherty, Josh Holderbach, John Beck and of course the owner, John Dionas, are standouts to me. We would not consider going anywhere else, and feel that everyone has made us part of their Subaru family. When there is an occasion, we always recommend the dealership to friends. More

Great experience at Peninsul Subaru From our first visit, Sean treated us with respect, gave us valuable information and allowed us to conduct our new car search our way. We never felt From our first visit, Sean treated us with respect, gave us valuable information and allowed us to conduct our new car search our way. We never felt rushed or pushed into making a decision which let us evaluate Subaru Outback vs. Forrester and against other car makes. The Subaru turned out to be our choice and everything in the sales process went smoothly. Peninsula Subaru was consistent in what they told us. After the sale, they have continued their good service. When we call they are as interested in what we want as before we bought. Kevin took a great deal of time to go over the features of the car and the Starlink system. He patiently answered all of our questions. More

Best Car Buying Experience We've Ever Had Wesley Jordan and Peninsula Subaru are outstanding in the car buying business. From our first contact via the internet buying process to test drive, t Wesley Jordan and Peninsula Subaru are outstanding in the car buying business. From our first contact via the internet buying process to test drive, to purchase there were absolutely no issues. The entire team was friendly and everyone was professional and welcoming. Wesley responded to our emails and questions promptly and in detail. We look forward to dealing with these folks in the future. More

Peninsula Subaru, and specifically D. J. Dougherty are A1. The dealership, the staff, and most especially the car have far exceeded our expectations. D. J. Dougherty knows what he is selling, but allows the The dealership, the staff, and most especially the car have far exceeded our expectations. D. J. Dougherty knows what he is selling, but allows the buyer to reach their own conclusions, which in our case was easy because the car is so great. The dealership's after purchase care is #1. More

Support your local Subaru dealerships! Feels good knowing that you bought a new car in your hometown plus supporting a local business is great. The staffs are friendly, Andrew Cheney was r Feels good knowing that you bought a new car in your hometown plus supporting a local business is great. The staffs are friendly, Andrew Cheney was really helpful with all the questions I had and made the ordering process quick and easy. More

Extended Warranty Scam Purchased an extended warranty on car. However, the warranty I purchased was not registered with the company I purchased it with. Instead, the warra Purchased an extended warranty on car. However, the warranty I purchased was not registered with the company I purchased it with. Instead, the warranty was registered with another company. When I caught the error and brought to the attention of the dealership, I was shown the paperwork showing I purchased the other warranty. When I compared the warranty purchase forms to my sales receipt it showed otherwise. I did in fact purchase the that was not registered. It's sad the dealership did not further assist in resolving this issue and only showed me the information they wanted me to know. There are others who had the same experience. I'm thinking a class action law suit would change the way they do business. More

Love my new car! Aaron was awesome! I told him what I'm most interested in and he listened and worked with me on the price and trying to find the perfect trim for me. Aaron was awesome! I told him what I'm most interested in and he listened and worked with me on the price and trying to find the perfect trim for me. More

Don't believe their offers Peninsula responded by email when I requested pricing on a Subaru Limited. They provided a quote with a VIN number, color and other info about the veh Peninsula responded by email when I requested pricing on a Subaru Limited. They provided a quote with a VIN number, color and other info about the vehicle. I was told that it was in transit and would be available the following week. I asked for additional information about the options that were installed. I received a response that said the car had arrived at the dealership and described the options that were available. I responded by email that I was interested and would drive to the dealership the next day. The salesman asked me to text him before I left. The next morning I sent a text to the salesman that we were leaving Seattle to drive to Bremerton. He responded: "drive safely." When we were about 20 minutes from the dealership we sent another text that we were close. No response, but none expected. When we arrived, the salesman was not there. We were told that he was not expected to be there that day but that someone else could help us. I showed them the email describing the vehicle we came to buy and the price. We were then told that the vehicle was in the back of the lot but that it wasn't for sale because they intended to use it as a loaner car for their service department. I was also told that the offer contained a price that was too low. The manager said that he was willing to give us a good deal on another model or a 2017 Crosstrek, but I had done my research and knew I wanted the the 2018 Crosstrek described in their email offer. He then said we could pay a $500 deposit to reserve a Crosstrek that would arrive in 6 weeks but that he would not honor the price I was quoted. That's when we left. Wasted two and a half hours driving there to have them dishonor an offer that they said was good through the end of the month. With these folks, even if it's in writing you can't trust them. More