Peltier Nissan

Great Job guys. Friendly and easy to work with. Got us out in record time. I have used this dealership several times because of there willingness to work a dea guys. Friendly and easy to work with. Got us out in record time. I have used this dealership several times because of there willingness to work a deal. More

Purchase of Juke I was pleased with the sales experience at Peltier. The salesman, Jordan, treated me with respect, answered all my questions, and was patient while I I was pleased with the sales experience at Peltier. The salesman, Jordan, treated me with respect, answered all my questions, and was patient while I decided exactly when I was ready to finish the deal. More

Vehicle was not as expected Found a vehicle online and drove 5 hours round trip with the intention of buying. When we got there, the vehicle was brown instead of black. Color lis Found a vehicle online and drove 5 hours round trip with the intention of buying. When we got there, the vehicle was brown instead of black. Color listed on Internet and their website had black listed. Manager stated that technically it was expresso black. No where in the listing, even under description, was expresso black listed. Color was listed as black with no more info. The pictures on the internet were not where you were able to distinguish the paint color. This wasn't intentional but since the dealership listed it as black, one would assume it would be black The vehicle had a lot of stains and wear. The front bumper had been dented and repainted and the paint did not match the rest of the vehicle. After pointing all this out the manager came down $1000 which was not enough for me to get a vehicle that was brown and had a paint issue on the front bumper that was very noticeable. The salesman was nice and mentioned giving us gas money for our trouble but we never got any. We were very upset after driving 5 hours on our day off and made our kids spend the day traveling for a vehicle that was not what we thought. Please be aware a vehicle may not be what it seems on the Internet. More

Really good Good place to buy a new truck. Had a good experience I enjoyed the process Good place to buy a new truck. Had a good experience I enjoyed the process Good place to buy a new truck. Had a good experience I enjoyed the process Good place to buy a new truck. Had a good experience I enjoyed the process More

Love Peltier Nissan Excellent service as usual with the service techs and service writers. You can't find a better trained group than the ones at Peltier! Love coming o Excellent service as usual with the service techs and service writers. You can't find a better trained group than the ones at Peltier! Love coming out here to visit while getting scheduled maintenance done. More

Service department experience Took my 08 titan in for repair on 06/23/16. Richard was my service writer. The service department fixed all my issues I had with the truck in record t Took my 08 titan in for repair on 06/23/16. Richard was my service writer. The service department fixed all my issues I had with the truck in record time. Always a great job. Every employee in service work extremely hard to fix my truck. They fix it Everytime I break something. I'm hard on my truck. I use it. Richard will go above and beyond to make sure I'm 100% satisfied. He always has!!! I'm a car enthusiast so I know if it's fixed right. They dont try to "up sale" you anything. Just straight up good people. Richard you do an awesome job.THANK YOU!!!! More

Internet purchase I contacted peltier Nissan online requesting information on a frontier. My elderly father was interested in trading in his 15 year old frontier for I contacted peltier Nissan online requesting information on a frontier. My elderly father was interested in trading in his 15 year old frontier for a current model. We were fortunate to have Jeremy pollard return our inquiry He spent several days searching for, locating and working with my father; finally completing the sale to my father's delight. The process started on Monday and was concluded by Friday. The frontier was exactly as represented and my father was able to walk in purchase and leave the dealership within an hour of his arrival. Thank you for making the transition to a newer model so effortless for him!!! More

Horrible place to do business I would like to express to everyone horrible the staff is at Peltier Nisaan. My fiancé bout me a 2015 Rouge last Monday there in Tyler. We both too I would like to express to everyone horrible the staff is at Peltier Nisaan. My fiancé bout me a 2015 Rouge last Monday there in Tyler. We both took a short test drive and went back to make a deal. We bought the vehicle and signed all the papers and was never once told anything about customer satisfaction. After 7 days and 400 miles I am very unhappy with the vehicle. We called to talk with them about bringing it back and the sales manager was very rude to my fiancé. We talked with another dealership and they said they take vehicles back all the time as long as it has not been titled yet which ours has not. These are the most rude people. All they are worried about is getting you to sign the dotted line then telling you it's your problem if you do not like it. We plan on reporting these people directly to Nisaan and to the owner of Pelteir to see that other people do not get treated as we have. We feel as if customer satisfaction is the last thing they worry about once you sign the papers. Please do not fall victim to these horrible people here. More

really grrrreat The staff were really friendly and courtious. I had a great experience juan moralez was really nice at tyler peltier nissan. I know I will be happy wi The staff were really friendly and courtious. I had a great experience juan moralez was really nice at tyler peltier nissan. I know I will be happy with my purchase and know I will be taken care of in the future. More

Came for service on 2009 Nissan; left with 2014 Nissan Peltier Nissan is the greatest. The service person rode with me and evaluated the possible problem. When he got back to the dealership, the mechanic Peltier Nissan is the greatest. The service person rode with me and evaluated the possible problem. When he got back to the dealership, the mechanic confirmed the first service person's theory and an estimate was given to me as the repairs were not covered by warranty. As the first service person had explained, his thoughts of the possible issue were not necessary to repair but could be repaired. He explained that it had to do with the great gas mileage that my car gets and if the repair were made, it would change the sound of the initial "take off" from 0-30 but would reduce my gas mileage. While he was working on this, I was taken to the salesman who sold me this car to talk about possibilities of a brand new Nissan. My son, Jordan McGuire, who helped me purchase my 2009 Nissan, had referred me to Luis Nunez. Jordan also refers other students from college at Huntsville SHSU to Luis. I had requested a meeting with Sales, through written communication with the dealership, during the week prior to my appointment. Luis Nunez is friendly, patient with the customer yet fast on getting answers about the inventory and potential contract on a new vehicle, and totally professional. I will continue to request Luis anytime I am looking for an new vehicle for me, my son, and my husband. The transaction was finalized by Randy Cantu, Financial Director, who also was involved with both the sales of the 2009 Nissan and now the 2014. He too, is very professional, friendly, and quick but thorough with all the paperwork which needs to be signed. However, Randy will take as much time as needed to explain the paperwork, such as the extended warranty to an old person, like myself. Thank you Peltier, Luis and Randy as well as the Service Department. I continue to do business with you.. More