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Peltier Nissan
Tyler, TX
725 Reviews
Peltier Nissan Is Your Go-To East Texas Nissan Dealer! Since 1989, Peltier Nissan has come a long way from its roots as a modest 15-person car dealership for local drivers. Now, we've grown into a thriving automotive destination for motorists throughout East Texas who are looking for excellence in every aspect. Whether you're coming to us for a new Nissan, to get repairs on the vehicle you already drive or to discuss financing and specials, we'd love for you to come visit our Nissan dealership near Tyler, Lindale, Jacksonville TX, Kilgore TX and Athens TX. We're always welcoming new drivers into the Peltier family with open arms!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 725 reviews
April 03, 2025
Peltier is dishonest. When we bought our car,the salesman told us the lady that traded it in had kept up all maintenance, And from the first oil change , we have been told When we bought our car,the salesman told us the lady that traded it in had kept up all maintenance, And from the first oil change , we have been told of all the car needs replaced and worked on. The salesman lied. We recently brought the car in for service and asked for an appraisal value.We were offered 6000.00 for it. Less than half what we paid for it. and were told that all of the recommended repairs would have to be done before we could even get the xxxxty offer of 6000.00. So, we are done with peltier and will be telling all our friends how dishonest you are, Not that Peltier really cares what we think, After all, you already got our money right ? More
by c2farrisr
Verified Customer
April 02, 2025
These guys (gals) always do an awesome job. Attentive and efficient. First class service. Keep up the outstanding work. Attentive and efficient. First class service. Keep up the outstanding work. More
by daylonmoore357
April 01, 2025
The dealer was able to accommodate my wife as she is currently in a wheelchair and came to her to have all the paperwork signed. Guadalupe Ramirez assisted us and we felt comfortable with him and never currently in a wheelchair and came to her to have all the paperwork signed. Guadalupe Ramirez assisted us and we felt comfortable with him and never felt rushed, best part is he got us a great deal! More
by garcian2118
March 31, 2025
Took my 2019 Rocky Ridge Titan with only 28,000 miles in for an oil change and tire rotation two different times with problems arising immediately after both services. The first time I had my tires rotated for an oil change and tire rotation two different times with problems arising immediately after both services. The first time I had my tires rotated and oil changed one week later my entire tire and wheel came off the back of my truck doing 65 mph down the highway (2 lug nuts snapped off). They had my truck over two months to get it fixed. I’m 54 y/o and been driving for well over 38 years and never had a tire & wheel come off my vehicle. Peltier Nissan is the only service center that’s ever touched/serviced my truck (as service records will prove). Not once did they consider negligence on their end or offer to investigate the root cause. Throughout the process, the customer service and follow up was non-existent. The second time I took my truck in for a tire rotation (last week), and oil change the next day. I noticed oil and grease on my garage floor where a weld on the front steering mechanism snapped off my truck (likely due to the lift used to service my truck). They have now had my truck for six days with no follow up and no expected date for the repairs to be completed. I informed them I was a family with only one available vehicle and needed expedient service and follow up to arrange or coordinate another vehicle to get my kids around due to my wife using her car for work commuting. The maintenance, customer service and follow up with the Tyler Peltier Nissan service department has been nothing short of horrible. I have purchased two Rocky Ridge Titan trucks and a Nissan Pathfinder platinum from Peltier Nissan and referred my parents to them to purchase another Nissan Sentra (over $175,000) and assure you it will be my last purchase and my experience WILL BE shared with everyone in my LARGE circle of acquaintances. I could not in my right mind. Recommend the Nissan product and specifically the Tyler Peltier Nissan service department to a friend or an enemy. My wife and I are bothe retired Air Force and both worked in the medical field where customer service and a job done right are both critical and paramount (Excellence is a Core Value). Obviously that is not the case with this organization…your money is all they care about!!! If I don’t hear back from the Service Manager today (called and left him a message at 0900 this morning) This exact message will be going to the Chief Quality OffIcer of Nissan Corporate. If these reviews are evaluated, feel free to reach out to me for clarification and/or additional info. More
by DEREKMADISON
Employees Worked With
Jessica
March 28, 2025
Anthony has helped me in the past and as always he is so professional and friendly. I have never had a bad experience at Peltier Nissan ever! professional and friendly. I have never had a bad experience at Peltier Nissan ever! More
by SOUTHERNYANKEE40
March 27, 2025
Cannot speak about dealership because vehicle was delivered to my home the same day due to me working out of town. My wife was extremely surprised and still is. Christian did a flawless job on gett delivered to my home the same day due to me working out of town. My wife was extremely surprised and still is. Christian did a flawless job on getting the numbers where they needed to be and putting everything in motion. Car was delivered with a full tank of gas and freshly detailed. Thank you to Christian for helping my family and making my wife’s day. 5-star review for this salesman. More
by jamesdillon835
March 27, 2025
Lupe Ramirez was great and helped me get the Nissan Titan that I love. Thanks bro. Everyone was so nice, made me feel like family. Highly recommend this dealership. that I love. Thanks bro. Everyone was so nice, made me feel like family. Highly recommend this dealership. More
by Rolo
Employees Worked With
Lupe Ramirez
