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Peltier Kia Tyler
Tyler, TX
204 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 204 reviews
March 23, 2022
Thanks Peltier Kia for standing behind your products. You could have told us sorry about your bad luck. Jacob you know how to make it work. Braden thanks for being so patient when things got a little str You could have told us sorry about your bad luck. Jacob you know how to make it work. Braden thanks for being so patient when things got a little stressed. You both do a great job. Hats off to everyone at Peltier Kia. Braden again thank you for your military service. Your integrity and honesty will take you far. Thanks to all at Peltier Kia in Tyler,Texas. More
by keburns
Employees Worked With
Braden Yantes
March 14, 2022
Was trying to buy a new 2022 Kia ev6 today. Only one in east texas. Sticker price was $59,xxx. When we got down to it they raised the window sticker price to $60,xxx. I had mentioned to the Only one in east texas. Sticker price was $59,xxx. When we got down to it they raised the window sticker price to $60,xxx. I had mentioned to the salesman before talking trade about seeing some dealers raising the the sticker price but nothing was said. Bought several cars from Peltier Nissan in the past with no problems but I was VERY disappointed with my experience with Peltier Kia. How can you raise a price $10,000 above what is listed on the factory sticker price??????? More
by James
Employees Worked With
rather not
February 22, 2022
Just purchased my first Kia a 2022 Telluride! Gavin McFarland was my salesman and he did an excellent job of showing me different vehicles and letting me know what options where available for eac Gavin McFarland was my salesman and he did an excellent job of showing me different vehicles and letting me know what options where available for each one. He allowed me to choose the vehicle I wanted and made sure I’ll be happy with my decision. Gavin along with his management team stayed 3 hours past their closing time to assist with my purchase. They treated me and my family with respect and were very professional throughout the entire purchasing process. I definitely recommend this dealership if you’re planning on purchasing a Kia. The 2022 Telluride is a beauty and the perfect mid-size SUV. I’m extremely happy with my purchase! More
by Evelyn
Employees Worked With
Gavin McFarland
December 06, 2021
What a Great experience. The most painless buying experience I have ever had. Bought a Kia Rio. Orlando Juarez was very easy to deal with. Great Salesman. experience I have ever had. Bought a Kia Rio. Orlando Juarez was very easy to deal with. Great Salesman. More
by Scott T.
Employees Worked With
Orlando Juarez
July 28, 2021
Do Not Buy a car from this dealership, I have had nothing but problems from the start of buying my car and using their service department, it is a fight to get my car returned to me at work after they stated but problems from the start of buying my car and using their service department, it is a fight to get my car returned to me at work after they stated they would, today I dropped my car off there to get serviced because I bought the maintenance plan, I got a call at 11:00 that they would drop my car off at 2:00, I called and Ginger answered the phone she was very rude and stated I don't know if you care or not but the service department is very busy, the service manager is out due to his wife having a baby and then another staff member was out due to being sick. I had to leave work, which I work in a clinic to go pick up my car when all they had to do this morning when I dropped it off was tell me what was going on and I would not have left my car. You might read all these good reviews but I'm warning you they have horrible customer service, I should have never bought my car from them, I planned on going to Dallas and now I wished that I would have and the I have had the problem with the service department every time when it was time to return my car. Ginger is beyond rude and needs to be fired. I will be contacting the owner because I've talked to the GM and he does not care about his customers at all or at least he did not care about my complaint after buying the car. Beware of this dealership More
by fondalyn24
Employees Worked With
Khloey Hurtt and Ginger
March 16, 2021
I was looking to purchase a 2021 Kia Seltos EX for my widowed mother. I found one online at Peltier Kia. After speaking with the sales representative, I agreed to put a $3,000.00 deposit down as I live 4 widowed mother. I found one online at Peltier Kia. After speaking with the sales representative, I agreed to put a $3,000.00 deposit down as I live 4.5 hours away and would not be able to pick it up until the weekend after the upcoming weekend (11 days away). They ran my credit, agreed to the terms that was originally offered, and requested a copy of my Drivers License and current Proof of Insurance. I submitted everything requested and did not receive a response so the following day I reached out to the sales rep, who was a kind, helpful, and polite young man. He stated that his Sales Manager and General Manager would not allow him to hold the requested vehicle even with a deposit. I asked to speak with them and he agreed to have them call me. I first spoke with the Sales Manager who as I explained the situation seemed to understand why I couldn’t pick it up today due to the distance, but was willing to put down a deposit. In the background, I heard a man’s voice tell the Sales Manager to transfer me to him which he complied. The man who came on the phone identified himself as the General Manager at Peltier Kia. I am blown away that this man has been given any position of authority. He blatantly told me that he didn’t need to have customer service because I lived 4.5 hours away and would never do business with them again and I would have been “stealing” the vehicle from them. I am still in disbelief that this man is in charge of this business. I would never recommend this business due to this man’s rude, unprofessional behavior. More
by HJ
Employees Worked With
JC Colorossi, Jason Lansford
February 21, 2021
Jacob Meiner and the rest of the crew at Peltier Kia Tyler were awesome! Entire process was quick and smooth and customer service was great! I had brought my two kids with me and they gave them popcorn Tyler were awesome! Entire process was quick and smooth and customer service was great! I had brought my two kids with me and they gave them popcorn and even had a toy for my baby girl to play with. Excellent service and highly recommend yal go here to purchase your next vehicle. More
by Kory
Employees Worked With
Jacob Meiners
February 18, 2021
Was looking at 2018 Dodge Charger GT from Car Gurus lead. Had originally ordered a R/T from CarVana which turned out to be not very transparent with the reason for the delay. It had mistery maintenance but Had originally ordered a R/T from CarVana which turned out to be not very transparent with the reason for the delay. It had mistery maintenance but provided few details. My initial speculation was it was not even in my delivery area for the time of the original date and after finding the GT at Peltier which was newer, less miles and fairly comparably equipped minus the HEMI and moonroof...the trade for those two was All Wheel Drive. Dealer appraisal over phone got me what I was asking for on my trade in and didn’t try to lowball. For the price of the GT it was on the lower end of the KBB value adjusted for condition, equipment, and mileage. Clean CARFAX and once numbers were run they put overnight sales HOLD and I went out the next day with trade and cashiers check for difference. Entire transaction took about an hour and included quick test drive. Jacob also helped with my disability and assisted with transferring personal items, parked close to each other to reduce walk, and had paperwork ready when I arrived. Cash difference deal and much more pleasant and easier to work with then the DFW metroplex dealers....even the ones that say they are service oriented. Uneventful transit back to DFW and got home about eight hours before the major snow event. Sorry but short of stealing the vehicle I don’t know too many dealers that get five stars on price....every customer thinks they paid too much but in this case not as bad. More
by EXPE
Employees Worked With
Jacob Meiner Internet Sales
February 07, 2021
Took car in for oil change and tire rotation. Tires were not rotated. Brought back when still had low front tire and told I had a nail in side wall so needed a new tire. Took to Bobby’s Tire shop in Jackson not rotated. Brought back when still had low front tire and told I had a nail in side wall so needed a new tire. Took to Bobby’s Tire shop in Jacksonville and was told it was a small screw and was not affecting the integrity of tire so it was plugged. More
by Rhondatxs21
Employees Worked With
Adrian Bush
