Peltier Kia Tyler
Tyler, TX
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I keep getting disappointed on the reps that wait on you when you drive. They are all young except for the one (Adrian) that used to wait on me. These young ones really don’t know how to explain things to when you drive. They are all young except for the one (Adrian) that used to wait on me. These young ones really don’t know how to explain things to you it’s like they are trying to make a sale (which maybe they are) maybe they are in training. They still don’t have the recall part in and it was 2023 when I received the letter from KIA . I like taking my car to KIA and have the Kia part in my car. I hope that is what they are doing,if not I am getting ripped off. I did buy my car brand new and want to get it for at least another year. Every time I go over I leave upset with them!! More
I took my Kia soul to the Peltier service department. My check engine light came on and then went off so I have them check it out. Adrian check me in had me to sit in the waiting area and started working My check engine light came on and then went off so I have them check it out. Adrian check me in had me to sit in the waiting area and started working on the car. Thank you Adrian. More
Finance manager changed terms of agreed upon loan deal from my credit union, stated they needed “$750 more due to the rebate”. Very shady to change terms after being told all they needed was my DL and from my credit union, stated they needed “$750 more due to the rebate”. Very shady to change terms after being told all they needed was my DL and copy of insurance to close the deal. More
I caution everyone about buying a used car or truck from any Peltier dealership..... Check it over very well. We bought a 2017 Jeep patriot from cheverolet in tyler. Wife gets home with it and there is a PI any Peltier dealership..... Check it over very well. We bought a 2017 Jeep patriot from cheverolet in tyler. Wife gets home with it and there is a PINK zip tie holding one of the headlights in place.just got a 2019 Ram Power Wagon from Kia.... The front end had to have work done to it, the thing is in the shop getting steering work done to it. My sister bought a used Kia from them and it had a coolant leak. My truck has been in the shop more than in my driveway. I think they figure if the buyer dont notice it then we will get in uder warranty when they do. Oh another thing. Told me my truck came with a maintenance program, oil changes and stuff I believe for 2yr or 25k miles. What they didnt tell me was I had to pay them 500.00 for it. Peltier dealers are only in it to screw people or warranty people out of money. They tried doing all this work under my extended warranty but wasnt under warranty for 30 days and when they did file a claim I told them the truth that problems were present the day I bought it. So they denied the claim. WATCH YOURSELVES when dealing with them on used cars and trucks. More
I recently purchased my second KIA & have always received great customer service from the salesperson(s), everyone in the service department as well as the receptionist. I 100% recommend KIA to anyone look great customer service from the salesperson(s), everyone in the service department as well as the receptionist. I 100% recommend KIA to anyone looking for a new vehicle or for your regular vehicle maintenance. More
Excellent customer service - Cody was very helpful with everything I needed from start to finish. I drove from Dallas to purchase the vehicle and there were no surprises or pushy sales tactics when I arriv everything I needed from start to finish. I drove from Dallas to purchase the vehicle and there were no surprises or pushy sales tactics when I arrived. Jacob in the finance department was excellent as well. Would highly suggest this dealer to anyone. More