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Peltier Kia Tyler

Tyler, TX

4.3
204 Reviews

4818 Troup Highway

Tyler, TX

75703

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Showing 204 reviews

February 01, 2024

I keep getting disappointed on the reps that wait on you when you drive. They are all young except for the one (Adrian) that used to wait on me. These young ones really don’t know how to explain things to More

by crisslermt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
Feb 01, 2024 -

Peltier Kia Tyler responded

I'm sorry your recent experience has left you feeling disappointed. We aim for clear communication and accommodating service, so it's concerning this has not been reflected. Please reach out so that we can discuss this further and ensure these issues are resolved as soon as possible. Thank you, Matt Binning - Service Director - 903-581-7688

January 23, 2024

I took my Kia soul to the Peltier service department. My check engine light came on and then went off so I have them check it out. Adrian check me in had me to sit in the waiting area and started working More

by mawmawdee46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jan 24, 2024 -

Peltier Kia Tyler responded

It's great to know Adrian and our service team at Peltier Kia Tyler were able to assist with your check engine light issue. Thanks for trusting us with your Kia Soul!

January 16, 2024

Finance manager changed terms of agreed upon loan deal from my credit union, stated they needed “$750 more due to the rebate”. Very shady to change terms after being told all they needed was my DL and More

by sladew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Meiners
January 07, 2024

Lincoln was great very calm and knowledgeable great asset! Highly recommend Peltier Kia Tyler and Lincoln More

by Kaylalworley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lincoln sales and Jacob finance
Jan 08, 2024 -

Peltier Kia Tyler responded

Kayla, we're glad to know Lincoln provided you with such a great experience at Peltier Kia Tyler. We appreciate your recommendation and hope to see you again in the future!

January 03, 2024

I caution everyone about buying a used car or truck from any Peltier dealership..... Check it over very well. We bought a 2017 Jeep patriot from cheverolet in tyler. Wife gets home with it and there is a PI More

by fdkennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JOSH Kia Longview
Jan 04, 2024 -

Peltier Kia Tyler responded

I'm really sorry to read about your experience. It's our goal to provide quality vehicles and transparent service, so it's concerning that you've had these issues with multiple purchases. I would like the opportunity to discuss this further and see how I can try to make things right for you - please reach out at your earliest convenience. Thank you, Brittany Solis - BDC Manager - 903-787-9650

December 31, 2023

I recently purchased my second KIA & have always received great customer service from the salesperson(s), everyone in the service department as well as the receptionist. I 100% recommend KIA to anyone look More

by Ambrizroberta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Robles
Jan 02, 2024 -

Peltier Kia Tyler responded

Ambrizroberta, it's fantastic to know you had a great experience with our team at Peltier Kia Tyler. We appreciate your recommendation and look forward to assisting you in the future!

December 05, 2023

Amanda was great and finance was accommodating. Great in and no xx service. Wil probably be back when we need to get another. More

by wbosborn123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
amanda Mattingly
December 04, 2023

Excellent customer service - Cody was very helpful with everything I needed from start to finish. I drove from Dallas to purchase the vehicle and there were no surprises or pushy sales tactics when I arriv More

by schafersmartt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Williams, Jacob Meiners
Dec 04, 2023 -

Peltier Kia Tyler responded

We're so glad to know that Cody and Jacob provided excellent service during your visit to Peltier Kia Tyler. It's wonderful to learn you had a smooth experience from start to finish, even with the drive from Dallas! Thanks for recommending us - we appreciate it!

November 28, 2023

Cody was very helpful in the selection of my vehicle. He found just what I needed. More

by jdmar119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trenton Cody Williams
Nov 29, 2023 -

Peltier Kia Tyler responded

Thank you for the 5-stars and shoutout to Cody! All of us at Peltier Kia Tyler appreciate your feedback!

November 06, 2023

Very professional, very courteous, from sales to the service department. I highly recommend Peltia Kia. More

by Marthaleah51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Breedlove
Nov 06, 2023 -

Peltier Kia Tyler responded

We're delighted to know you had a professional and courteous experience with us at Peltier Kia Tyler. Thanks for recommending us!

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