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Peltier Kia Tyler
Tyler, TX
204 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 204 reviews
February 25, 2024
They would not finance me any vehicle. With out a co-signer. They were the worse dealer that I have ever seen. With out a co-signer. They were the worse dealer that I have ever seen. More
by Justingoodson211
Employees Worked With
Steven White, Joshua Erwin, Bryant Fortune, Shaun Jeffrey, Ryan Davenport, Chamar London, Richard Reyes, Wayne Morris
February 23, 2024
I just had my 2014 optima worked on due to a failure in the motor. On the phone they told me that the motor replacement would be a warranty through KIA and that I would be getting a new motor. My door has the motor. On the phone they told me that the motor replacement would be a warranty through KIA and that I would be getting a new motor. My door has been broken for months now because of the cheap plastic parts KIA uses and the service manager Steven asked if I'd like an estimate to replace whatever was broken and I thought sure because surely it couldn't cost more than 150$ to fix. He sent me a picture of the quote for fixing the handle and to my astonishment it was going to be 929$ to fix it so I declined the repair. Well when I went to go pick it up I was hit with 175$ diagnostic fee for the door since I didn't want to have it fixed. I was not made aware over the phone that there would be a diagnostic fee only that he could get me an estimate which was actually supposed to be the next day after he told me my motor was covered under warranty because KIA can't make a reliable motor. So I argued back and forth about it because if I had known about the diagnostic fee I wouldn't of approved the estimate. I ended up getting it payed for and left. While putting stuff in my passenger seat getting ready to head home for the day I find a footprint in the seat from someone stepping on it. I've scrubbed it and it still won't come out. Why would a service tech step on the seat without putting something over it. I will not be having my car worked on here anymore unless for recalls or waranty work nor will I ever buy another KIA. More
by Roburt Fountain
Employees Worked With
Service Department
February 16, 2024
Spencer took great care of me in the service department. His care, concern, genuine courtesy and shining personality was exemplary. Thank you, Spencer, for making me feel welcomed and well taken care of. I' His care, concern, genuine courtesy and shining personality was exemplary. Thank you, Spencer, for making me feel welcomed and well taken care of. I've witnessed this gentleman's outstanding character more than once. More
by sandradeshonbailey
Employees Worked With
Spencer
February 14, 2024
This dealership was responsive to my needs. They listened to my problems and reacted positively to correct them. I enjoyed working with Stephen. He was polite and reacted positively to my ne They listened to my problems and reacted positively to correct them. I enjoyed working with Stephen. He was polite and reacted positively to my needs, More
by rrhoads3
Employees Worked With
Stephen in Service
February 06, 2024
Weasley was awesome. He worked with us n got us the dream car for us that fits our family. He explained everything very well. Orlando was also amazing in the finances sid He worked with us n got us the dream car for us that fits our family. He explained everything very well. Orlando was also amazing in the finances side. He explained all the documents and made everything move smoothly. More
by trinanorris1993
Employees Worked With
Weasley
February 06, 2024
This is the 3rd vehicle purchased from Peltier Kia, with Adrian H as our sales agent. He definitely deserves a bonus as hard as he worked to make the sale happen WITH NO PRESSURE! Service Department is gr Adrian H as our sales agent. He definitely deserves a bonus as hard as he worked to make the sale happen WITH NO PRESSURE! Service Department is great as well. More
by cldawson65
Employees Worked With
Adrian Harris, , Joshua Erwin
February 04, 2024
Friendly, polite, attentive, professional, considerate, welcoming, courtesy, understanding, thorough, apologetic, integrity, truthful, accommodating, clean, outstanding. welcoming, courtesy, understanding, thorough, apologetic, integrity, truthful, accommodating, clean, outstanding. More
by rndebbie
Employees Worked With
Arsenal Area "Ochoa"
