Peltier Kia Tyler

Doesn't keep their word!! Heard this dealers radio commercial for a MONTH, OVER AND OVER, "We will buy your car for 120% of Kelly Blue Book whether you buy from us or not". Wen Heard this dealers radio commercial for a MONTH, OVER AND OVER, "We will buy your car for 120% of Kelly Blue Book whether you buy from us or not". Went and looked at their vehicles and after a week or so decided to go back with a Ford. When first there they gave me a number that would've paid off my car. After MANY EMAILS back and forth, I made an appointment to bring my car in to sell to them. THEN the man I was dealing with, Eric Whitney, comes back telling me they will only give me almost $2000 LESS for my car!!! Told him that is not what you told me and that's not what was agreed on!! Then the manager Chris Blanchard comes to the desk and has an attitude with ME!! I told him he needed to not get nasty with me and he says "I will write you a check for $19000 and not any more"!! Big drop from $20883!! BEWARE!!!!!!! More

Pathetic dealership. DO NOT GO THERE FOR USED CARS. They sell nothing but crap, then when they need to fix things, they take the vehicle to mom and pop places to do the cheapest job possible, then make They sell nothing but crap, then when they need to fix things, they take the vehicle to mom and pop places to do the cheapest job possible, then make you ride around in a stinky old kia for weeks and can't give you a single update on what's up with your vehicle repairs. I'm so glad I said keep the freaking vehicle and give me my money back. The best thing I can say about them is they did and I got the heck out of there and went straight to dallas to purchase my next vehicle. GO ANYWHERE ELSE FOR A USED DEALERSHIP. More

Bought a car from this dealer and the service was great when I was buying the car but after-wards it went down hill fast. I bought a used Mercedes SLK55 which I'm glad I had it checked out before I made t when I was buying the car but after-wards it went down hill fast. I bought a used Mercedes SLK55 which I'm glad I had it checked out before I made the purchase as it needed brakes and suspension work. After getting there I found that the car had no manual and and buttons on the navigation didn't work. I thought it was because of the copied navigation disk(wrong) turns out someone had spilled something on the radio so I called Clark and Steve 15 times was told they would get back to me they never did. Finally talked to Steve which said to take it to a Mercedes dealership, did so and told Clark which told me he will get back to me again........ never did. This dealership does NOT stand behind you after you buy the car I did get the car at a good price and I'm glad I had it checked out before I bought it but I am disappointed with this dealership. Alley is the only one at this dealership that tries to help and calls back. More